Digital Accessibility and Compliance Platform WCAG Services

The Vendor is required to provide digital accessibility and compliance platform WCAG services for include:
1. Accessibility compliance
• Automated accessibility scanning across all agency public-facing websites
• Continuous monitoring of accessibility issues
• WCAG-based violation detection with severity prioritization
• Reporting dashboards for compliance tracking and audit readiness
• Remediation guidance and validation support
2. Cross-browser and device testing
• Testing across multiple browsers, operating systems, and devices
• Validation of accessibility compliance across environments
• Real-device testing capabilities (desktop and mobile)
• Integration with development and QA workflows
3. Centralized governance
• Enterprise licensing model covering all participating agencies
• Role-based access control for bit and agency users
• Centralized reporting for compliance oversight
4. Documentation and audit support
• Exportable, audit-ready compliance reports
• Historical tracking of remediation efforts
- WCAG 2.1 level AA (minimum standard)
• Text alternatives for non-text content
• Keyboard accessibility
• Proper heading structure and navigation
• Color contrast requirements
• Form labels and error handling
• Compatibility with assistive technologies
- ADA digital accessibility alignment
• Eliminate barriers to accessing public services online
• Ensure equitable access to government information.