The Vendor is required to provide website to enhance the user experience, simplify content management, and provide improved citizen-centric information and customer service to its community, while meeting high standards for design quality and visual appeal.
- Requirement:
• Design consistent with city’s expected new marketing campaign
• Home page must include links to pages that drive the most traffic and conversations
• Links must be clearly written so users know exactly where they are headed
• Incorporate user friendly navigation menus, visible calls to action
• Consistently design pages
• Users must be able to find what they’re searching for quickly and intuitively
• Buttons and forms must be easy to navigate
• Must integrate city’s 311 system
• Must integrate opengov, incorporating online permitting/licensing and legal forms
• Incl. tool to assist in rewriting content for improved search engine optimization (SEO)
• Website must be in compliance with ADA accessibility standards for municipal websites
• Mobile friendly – for smart phones, tablets, etc.
• Incl. ability for public to access social media content posted by city
• Enhance security protocols
• Fast page loads
• Simple content management, including adding videos
• Incl. easily accessible translation tool to easily convert site to native language for users
• Create employment portal, to incl. new HR employee onboarding and tracking software.
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