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Government in New York issued “Website Modernization Services” (RFP (Request for Proposal)). Solicitation WDDS-0650 closes on October 9, 2026. Eligibility: USA Organization. Submissions via Online Portal.
Vendors to provide end-to-end website modernization services, including: discovery, planning, design, development, migration to a vendor-hosted SaaS content management system, deployment, training, and ongoing support services.
- Project Management
• Vendor to conduct a formal kickoff meeting.
• Vendor to define project charter, project goals, measurable success metrics, risks and escalation paths.
• Vendor to provide a communication and status-reporting plan.
• Vendor to provide and maintain a detailed project plan and timeline.
• Vendor to identify vendor and client roles and responsibilities
• The project plan and price to identify allocated effort for integration discovery, planning, development and testing.
• Vendor to identify scope requirements for user authentication, workflows, and permissions
• Vendor to provide a prioritized implementation backlog for both functional and technical feature capabilities.
- Functional Requirements Overview for the CMS:
• The proposed solution should provide an enterprise-grade content management system that enables authorized business users to create, edit, review, approve, schedule, publish, and retire content without custom development for routine updates. Vendors may propose either a traditional, hybrid, or headless CMS architecture. The proposed architecture should be clearly described, including benefits, limitations, licensing, implementation approach, and long-term operational considerations.
• The CMS should support role-based access control, configurable approval workflows, version history, content preview, and audit logging.
• The proposed architecture should support future growth, integrate with third-party applications via standards-based APIs, and minimize ongoing operational complexity.
- Support
• Support to cover platform upgrades, accessibility, content, UX, performance, troubleshooting and enhancements.
• Support to define severity levels, response/restoration targets, hours and escalation contacts.
• Unused support hours to roll over for a defined period.
• Vendor to offer a monthly retainer-based ongoing support agreement.
• Vendor to provide 24x7 production availability/security monitoring and emergency notification.
• Vendor to define response and resolution time targets by severity level (P1/P2/P3) for 24x7 time frame
- Quality Assurance
• Vendor to conduct performance/load testing against agreed page and concurrency targets.
• Vendor to identify and perform comprehensive functional testing; including validation of existing external portals, forms, integrations, and internal site access areas
• Vendor to perform post-launch verification testing.
• Vendor to perform responsive and mobile testing.
• Vendor to support SCWA user acceptance testing with scripts, triage, retesting and sign-off.
• Vendor to test CMS administrative functions, workflows, and permissions
• Vendor to test latest supported versions of Chrome, Edge, Firefox and Safari versions.
Proposals for WDDS-0650 are due by October 9, 2026.
Government, New York.
USA Organization.
Submissions are accepted via Online Portal. Follow the instructions in the solicitation documents.
Contract term: 1 Year.
Questions and inquiries must be submitted by October 6, 2026.
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