Website Design, Development and Implementation Services

Website design and development partner to replace its current public website with a responsive, reliable, and easy-to-manage platform. The new site should improve access to County information and services, support efficient publishing by authorized staff, work well on mobile devices, and provide consistent experience across County departments and offices.
- Services
• Discovery and planning: stakeholder interviews, audience and content review, site architecture, project schedule, and implementation plan.
• User experience and visual design: responsive page templates, navigation, wireframes, prototypes, and design revisions.
• Content strategy and migration: content inventory, cleanup recommendations, migration from the existing website, redirect plan, and quality assurance.
• Content management system: role-based permissions, approval workflows, reusable components, version control, and staff-friendly editing tools.
• Core functionality: site search, online forms, calendars, news and notices, emergency alerts, document management, department directories, elected-official pages, meeting information, and social-media links.
• Integration: integration with existing third-party systems and services identified during discovery, with all assumptions and additional costs clearly stated.
• Accessibility and usability: accessible templates and components, keyboard navigation, color contrast, alternative text workflows, testing, and remediation documentation.
• Security and hosting: secure hosting architecture, encryption, patching, monitoring, backups, incident response, uptime commitments, and recovery objectives.
• Testing and launch: browser and device testing, accessibility testing, performance testing, user acceptance testing, launch support, and post-launch stabilization.
• Training and support: administrator and editor training, written documentation, service levels, warranty, maintenance options, and escalation procedures.
• Ownership and portability: identify ownership and licensing terms for content, custom work, themes, code, data, domains, and third-party products; describe exit assistance and data-export capabilities.