Website Migration and Consolidation Project

Vendors to provide Website Modernization, Consolidation, and Hosting Software Solution.
- Vendor to lead a comprehensive redesign, content migration and secure cloud web hosting transition for its official website lovgov.org
- Solution include, but are not limited to, the following:
• The website must offer an efficient content management system that allows staff to easily create, delete, edit, organize, publish, and track pages, documents, media and links. The Solution should also provide a centralized governance structure with various permission levels that can be easily assigned across user groups.
• The website information architecture must be tailored to personas, improving navigation, content, services, and information for the specific needs of different user groups.
• The website must enable sections that tailor to program and service access to information that promote ticket sales, memberships, utility payments, and business attraction.
• The website must facilitate the creation of a centralized platform that allows residents to access government services, complete applications, pay bills, report issues, and complete other essential processes from a single location.
• The website must allow City staff to provide vital public safety information, emergency alerts, and disaster preparation guidance in a timely manner.
• The website must offer a seamless user experience across digital channels, including web, mobile, and social media.
• The website must provide excellent usability on every device type, but especially ensuring layouts, navigation and interactions are optimized for mobile as the lead experience.
• The website must deliver high-quality internal search functionality and include tools and structural features that support strong Search Engine Optimization (SEO) and generative engine discovery, ensuring content is easily found by users both on-site and through external search platforms.
• The website must support robust analytics and reporting capabilities that provide valuable insights into user behavior, engagement, and overall experience.
• The website absolutely must include secure infrastructure, reliable hosting, ongoing monitoring, and high availability to minimize downtime and protect City data.
• The website must support multiple language translation capabilities to cater to the diverse linguistic needs of residents and businesses in our community.
• The website must allow for seamless integration and interoperability with several thirdparty digital platforms currently used by the City, including:
o Microsoft 365
o ESRI (ArcGIS)
o Accela
• Ensure all Americans with Disabilities Act (ADA) accessibility requirements are met on all public and internally facing elements of the platform and have a strategy for maintaining accessibility.