Website Modernization and Content Management System

Website Modernization and Content Management System vendors, implementation and migration service firms, systems integrators, and other interested parties who have knowledge of platforms and approaches for modernizing a large, multilingual, public-agency website.
- Air District's core requirements for the modernized web presence and content management system include but are not limited to:
• Provides multilingual publishing across all Air District web properties and published languages, with governable translation workflows and integration with translation management tooling.
• Provides a safe, productive authoring experience for a small number of frequent expert users alongside a larger population of occasional editors: guided editing, role-based permissions, workflow approvals, versioning, and scheduled publishing.
• Has the ability to manage a portfolio of related public sites under one installation and governance model, with shared templates and per-site permissions.
• Has the ability to integrate with existing and/or new systems, including customer relationship management, agenda and public-meeting platforms, document management, and real-time air quality data displays.
• Provides security levels that protect the Air District and public users' data and personal information, including single sign-on (SAML 2.0 or OpenID Connect with Microsoft Entra ID as the identity provider) for authoring and administrative access and a documented patching and vulnerability management practice.
• Provides retention, search, and export of published content history sufficient to support the Air District's responses to public records requests.
• Offers vendor-provided system support, including Service Level Agreements (SLAs) that state an uptime percentage, response and resolution times by issue severity, and pageload performance targets, plus post-production support.
• Provides a total cost and staffing model the Air District can sustain over the life of the platform.