Professional Property Management Services

The vendor required to provide professional property management services for include:
•    Management of scattered-site housing units
•    Management of Phillips mobile home park
- Property manager (scattered-site housing units)
1. Tenant and HOA relations
•    Contractor shall act as the primary point of contact for tenants, ensuring timely, professional, empathetic and effective communication. 
•    Maintain an understanding of and be able to communicate HOA policies and how they impact county tenants. 
•    Communicate with tenants regarding lease renewals. 
•    Enforce lease agreements and HOA rules, address rule compliance and violations, and escalate issues to the county as needed. 
•    Contractor shall maintain accurate tenant files, records, and reports in accordance with housing policies and ensure compliance with all applicable federal, state, and local housing regulations. 
•    Contractor shall attend and represent the county at homeowners’ association (HOA) meetings for applicable properties. 
•    Contractor shall meet or communicate with county staff prior to HOA meetings and then communicate tenant and county interests to associations boards and members. 
•    If an issue requires legal intervention, county staff will be solely responsible for working with the county attorney. 
•    The county informed of tenant relations, HOA updates, budgets, costs, and other relevant information.
2. Property and facilities maintenance
•    Provide comprehensive property and facilities maintenance services across all housing units. 
•    lead and perform routine, preventive, and emergency maintenance as needed not covered under HOA duties 
•    Coordinate, schedule, and oversee subcontractors and vendors to ensure quality and cost-effective work 
•    Conduct regular property inspections to assess conditions, identify maintenance needs, and ensure safety compliance.
•    Contractor shall implement and adhere to safety protocols, promptly address repair needs, and ensure timely resolution of maintenance issues to protect county assets and maintain safe, habitable conditions for tenants.
- Property manager (mobile home park)
1. General responsibilities
•    Manage day-to-day operations of the park and serve as the primary contact for residents. 
•    Communicate with county staff regarding items of concern including: all tenant concerns, HOA issues, and budget changes. 
•    Maintain effective and transparent communication with county staff. 
•    Enforce Park rules, lease agreements, and compliance with applicable state and local mobile home park regulations. 
•    Maintain accurate, up-to-date tenant and property records. 
•    Foster a safe, respectful, and community-oriented environment. 
•    Represent the county in resident meetings, ensuring resident and county interests are communicated and addressed. 
•    Develop tracking and monitoring systems as needed, document park needs across all areas, and report findings to the county.
2. Resident relations
•    Facilitate lease signings, move-ins, move-outs, and space inspections. 
•    Communicate regularly with residents regarding park rules, maintenance schedules, and community updates. 
•    Coordinate resident meetings or communications as needed; may include management of a website portal for residents. 
•    Collect rent from residents who do not use the county’s online rent collection system.
3. Park operations and maintenance
•    Oversee maintenance of common areas, roads, lighting, signage, landscaping, and shared facilities.
•    Coordinate essential services such as trash removal, snow removal, mowing, and baling of community pastures. 
•    Create and manage systems to report, track, and resolve maintenance requests. 
•    Ensure all infrastructure—including utilities, water, sewer, and electrical connections—is operational and well-maintained. 
•    The existing manager will complete this task for the first year. 
•    Respond to emergency situations and escalate to the county as necessary. 
•    Monitor and operate the bridge crossing the roaring fork river, raising and lowering as required. 
•    The existing manager will complete this task for the first year. 
•    Work in partnership with contractors to communicate and coordinate construction impacts to tenants.
4. Compliance and risk management
•    Ensure compliance with state mobile home park statutes, county codes, and county policies. applicants must demonstrate knowledge of state mobile home park regulations. 
•    Conduct regular inspections to maintain safety, habitability, and rule compliance.
•    Manage insurance requirements and implement risk mitigation measures. 
•    Document and report incidents, accidents, or hazards to the county in a timely manner.

- Contract Period/Term: 1 year
- Questions/Inquires Deadline: November 19, 2025