Payment Processing Services

The Vendor is required to provide payment processing services (PPS) for the departments that currently accept credit, debit, prepaid and gift cards for payment.
- Future Airport credit/debit/prepaid and gift card implementation(s) and shall provide 24/7 support services related to this scope.
- The Contractor must integrate the PPS with the Airport’s existing systems and processes with an average parking ticket payment of $19.25.
- Must facilitate and provide support for Finance Accounts Receivable electronic check payment portal (current - Oracle I Receivables Cybersource-Check), including detailed and summary reporting of daily, monthly, annual activity.
- Provide current processing technology to support the Airport's business unit automation with banking apps and mobile/tablet integration and support future processing technologies from concept to development and implementation.
- Must integrate the current credit/debit prepaid and gift card acceptance into existing payment and accounting applications and the ability to transition to future credit/debit card acceptance into existing payment and accounting applications.
- Must provide processing for multiple "brands" and types of cards as authorized for acceptance in the Airport’s Payment Card Processing policy.
- Must be able to process transactions and accept settlement of transactions through the transfer of files in a secure format.
- Must provide authorization codes as required to individual departments.
- Must provide a net (gross fewer processing fees) settlement using the Automated Clearing House (ACH) to designated Airport acquirer(s) for all payment and credit transactions processed.
- Must provide detailed summaries and monthly statements, by merchant numbers, for sales, credits, fees, and deductions associated with each merchant number.
- Must ensure that the ACH record provides sufficient identifying information related to the merchant number to enable the Airport to determine which department and/or section is to receive the funds.
- Must provide automated system support and research for customer service resolution related to transactions, settlement discrepancies, chargebacks and the ability to reverse a transaction after an approval code has been provided but before the transaction is completed
- Reporting system must allow the generation of reports on demand or on an as- needed basis.
- Must provide the Airports and its authorized third parties the ability to schedule automated data downloads of all reportable data fields for further processing and reporting within the Airport's systems.
- Must provide the Airport with the methodology of how to properly use and access contractor interface software allowing the Airport to schedule and distribute reports for automatic generation and printing.
- Must provide the Airport with the capability and access to extract data from the Proposer database (adhering to all PCI-Data Security Standards).
- The reports must support independent views and access for benchmarks, marketing, pricing, and customer service.
- All reports must be available 24/7 without any dependencies from the processor to modify, review, or manually produce.
- All reports must meet the needs of each department, provided on the internet to ensure proper business management.
- Must provide a monthly invoice to each Airport Department for all transaction costs (processing fees and other fees) associated with the payment and credit records processed. Include sufficient back up documentation to support all costs invoiced, including breakout by card type and/or transaction type, gross sales, returns, voids, net sales and transaction counts.

- Contract Period/Term: 5 years
- Pre Proposal Meeting Date: October 09, 2025
- Questions/Inquires Deadline: October 21, 2025
- Intent to Bid Due Date: October 21, 2025