Electronic Payment Processing Services

The Vendor is required to provide electronic payment processing services.
- The process of implementing Oracle Cloud Fusion ERP, Aumentum, and Accela Civic Platform; the timeline for transition of electronic payment processing services must align with other concurrent and dependent projects.
- County services with electronic payment options are offered by multiple Departments.
- Provide an electronic payment processing system that integrates with Oracle Cloud Fusion ERP, specifically supporting seamless interoperability with Oracle Fusion’s Accounts Receivable and Cash Management modules.
• Utilize Oracle-approved APIs, connectors, or middleware
• Support bi-directional data exchange with Oracle Fusion ERP
• Be interoperable with the Oracle Integration Cloud (OIC) platform
• Provide documentation of Oracle certification or validation status
- Provide settlement services.
- Provide and maintain P2PE certified POS (devices and interface).
- Provide a unique payment identifier/confirmation number to the customer for each type of payment (Online, POS and IVR).
- Provide a unique merchant number for each Department and separate reporting for each Department.
- Support the acceptance of standard/major credit and debit card brands (Visa, Mastercard, Discover, and American Express).
- Support the acceptance of electronic checks.
- Support the acceptance of Mobile Wallet/NFC (e.g. Apple Pay, Google Pay).
- Provide online payment functions for current customer balances with optional setting to allow customers to make ad hoc payments.
- Deposit funds daily.
- Provide a consolidated report or dashboard of payments by method and line of business.
- Ability to customize reports for export into multiple file formats. Ability to export all required reports for EFT reconciliation.
- Provide payers 24x7x365 access to electronic payment options and networks employed by the contractor at a rate equal to or exceeding 99.999% for a single day over a thirty (30) contiguous day period of time.