Third Party Security Monitoring Services

The vendor required to provide third party security monitoring services for delivering a comprehensive security solution, which includes conducting randomized perimeter sweeps during non-business hours, as well as installing and maintaining a vendor-owned surveillance system with 24/7 live monitoring.
- Perimeter sweeps
•    Conduct three randomized daily perimeter checks of the entire complex between the hours of 6:00 p.m. And 6:00 a.m. Mondays, Tuesdays, Wednesdays, Thursdays and Fridays. 
•    Conduct four randomized daily perimeter checks of the entire complex on Saturdays, Sundays and state of designated holidays. 
•    Document and report any suspicious activity or security breaches. 
•    Coordinate with designated dot personnel as needed. 
•    Immediately escalate to law enforcement, when necessary, then notify designated dot staff of situation. 
•    Provide a log of all sweeps conducted, including time, date, and findings. 
•    The log is to be submitted electronically to the dot.
- Surveillance camera system
1. Camera installation
•    Cameras are to be owned and maintained by the awarded vendor. 
•    Dot will approve camera placement.
•    Install surveillance cameras throughout the facility, including but not limited to:
o    All exterior doors
o    Perimeter access points
o    Loading docks
•    Other high-traffic or high-risk areas as identified in consultation with agency staff prior to contract execution.
•    Final camera placement will be determined collaboratively with agency personnel during the planning phase. 
•    Dot reserves the right to add or remove or change camera placement throughout the life of contract. 
•    Cameras will not be connected to the agency’s network; the system will operate as a standalone solution, owned and operated by the awarded vendor. 
•    Electrical wiring for power will be reviewed by agency staff to ensure proper installation and compatibility with existing infrastructure.
2. System capabilities
•    We are looking for cameras with the following preferred features:
o    Motion detection
o    Threat detection (e.g., loitering, intrusion, object left behind)
•    Cameras must support high-definition video capture (minimum 1080p resolution) with night vision or low-light capability.
3. Ownership and monitoring
•    The surveillance system will be vendor-owned and vendor-monitored. 
•    Provide 24/7 live monitoring services, with the ability to:
o    Determine the appropriate level of response required for suspicious activities.
o    Active shooters, fire, medical emergencies, threatening activity, intruders, disgruntled individuals, vehicular accidents, or vandalism will require law enforcement involvement.
o    Maintain a daily log of all alerts and responses.
o    Respond to incidents after hours when building alarm systems are triggered.
o    Calls must be received promptly, and open communication maintained with any emergency personnel, dot maintenance supervisor, and or the vendor responsible for monitoring the alarms.
4. Alerting and automation
•    Vehicle or pedestrian detection outside of dot standard business hours. 
•    Additional alerting for designated secure zones as identified by dot. 
•    Tampering or obstruction of camera views 
•    Vendor shall dispatch personnel as needed to perform onsite security evaluations when such alerts are triggered.
5. Data access and retention
•    Provide secure access to live and recorded footage for authorized agency personnel. 
•    Authorized agency personnel will have the right to download video recordings at any time and store them indefinitely. 
•    Video data must be retained for a minimum of 10 days, with options for extended storage. 
•    System must support encrypted data transmission and storage.
6. Maintenance and support
•    Ongoing system maintenance and software updates
•    Hardware replacement as needed
•    Technical support with response times within 24 hours.
•    Annual system performance review and optimization.

- Contract Period/Term: 1 year