Delinquent Tax Collection Services

The Vendor is required to provide to manage and pursue delinquent tax collection activities.
- The primary objectives of this engagement include the following:
•    Maximize the recovery of delinquent ad valorem property taxes, penalties, interest, and associated fees owed to District.
•    Ensure all collection activities are conducted in strict compliance with the Code, the Code, and all other applicable federal, state, and local laws and regulations.
•    Reduce the volume and dollar value of outstanding delinquent tax accounts on a year-over-year basis.
•    Provide District with accurate, timely, and transparent reporting on the status of all delinquent accounts and collection activities.
•    Represent District effectively in all judicial and administrative proceedings related to delinquent tax collection.
•    Minimize the administrative burden on District staff by managing all aspects of the delinquent tax collection process.
- Services shall include:
•    Receiving and processing electronic and physical transmittal of delinquent tax account data from the applicable tax assessor-collector or district records.
•    Maintaining accurate and up-to-date records on all delinquent accounts assigned to the firm.
•    Conducting thorough due diligence on each account, including verification of ownership, legal descriptions of property, and outstanding balances.
•    Identifying and resolving discrepancies in account records in coordination with district and the applicable tax assessor-collector.
•    Monitoring delinquent accounts throughout the collection process and providing updates as collection milestones are reached.
- Delinquent Tax Notices and Correspondence
•    Drafting, preparing, and mailing all required notices to delinquent property owners as mandated by the code, including the statutory attorney collection notice authorized under section 6.30 of the code.
•    Sending demand letters and follow-up correspondence designed to encourage voluntary payment of delinquent balances before litigation becomes necessary.
•    Responding to written and verbal inquiries from delinquent taxpayers, their legal representatives, and other interested parties regarding account balances, penalties, interest, and payment options.
•    Documenting all communications and correspondence in the firm's case management system for reference and audit purposes.
- Coordination with Tax Assessor-Collector and Appraisal District
•    Receiving regular data feeds or file transfers of newly delinquent accounts certified for collection.
•    Verifying and reconciling account data with the assessor-collector's records on a routine basis.
•    Communicating with the appraisal district regarding disputes over property values, exemptions, or ownership that may affect the delinquency status of individual accounts.
•    Ensuring that all payments received are promptly remitted to the appropriate taxing authority and accurately credited to the correct accounts.