City Staffing Recruitment Agency Services

The Vendor is required to provide temporary staffing services for various positions throughout the city on an as needed basis.
- Temporary Staffing shall mean flexible, temporary staff support provided by an agency to meet City needs for either short-term or long-term assignments.
- Temporary staff may be used to fill-in during times of vacations, leave of absences, while recruiting for a position or to supplement permanent staff during periods of increased demand.
- Core Services & Staffing:
• Maintain a "pool" of qualified persons from which to dispatch temporary employees promptly and upon request. The definition of "promptly" is within a maximum of one week, or if requested, within a maximum of seventy-two (72) hours/3 days.
• Utilize only experienced, qualified, and responsible temporary workers, ensuring personnel meet the minimum position description criteria.
• Provide temporary employees for a variety of positions, which may be grouped into categories like: General Labor, Administrative Support/Receptionist, Professional/Technical, Technology Services Professionals, and Interns.
• The City may add, remove, or modify temporary positions at any time during the contract term.
• Temporary personnel shall be employees of the Contractor.
• Responsible for all payroll, payroll taxes, workers' compensation, payroll reports, applicable insurances, and other employer federal, state, and local requirements.
- Operational and Administrative Requirements
• Single point of contact: designate a single point of contact and a backup to manage all city requests, scheduling, billing, reports, and problem solving.
• 24/7 availability: the designated contact should be available twenty-four (24) hours a day, seven (7) days a week to dispatch temporary employees, as the city may have unanticipated requests needing immediate fulfillment
• Replacement of staff: the city reserves the right to refuse/dismiss any temporary worker at any time with or without notice. If the city rejects staff within the first four (4) hours, a replacement must be sent within a maximum of two (2) hours, with no payment obligation for the rejected staff.
• Replacement personnel must be made available within three (3) calendar days of personnel separation, or upon the city's request for additional staff.
• Conflict point: if the contractor is unable to provide replacement temporary personnel meeting all requirements within 3 days of the request, the city reserves the right to obtain temporary personnel from alternative contractors without penalty.
• Timesheets and invoicing:
• Contractor must supply temporary personnel with timecards. All hours worked must be approved weekly by their supervisor and then to city human resources.
• The contractor shall supply the city with copies of the approved timesheets upon submission of invoices. Invoices that cannot be substantiated will not be paid.
- Employee Hour and Policy Compliance
• EEO/Fair Chance: The Contractor must abide by Equal Employment Opportunity (EEO) and fair chance hiring practices in accordance with all applicable laws.
• Immigration Reform: Contractor is responsible for verifying that each employee is eligible to work in conformance with the Immigration Reform and Control Act of 1986.