Professional Legal Services

The Vendor is required to provide professional legal services related to the collection of delinquent Municipal Court fines, fees, court costs, restitution, and other accounts receivable.
- Legal Services
•    Provide legal advice and recommendations regarding enforcement actions for delinquent fines and fees
•    Represent the City in disputes or legal challenges related to collection authority
•    Defend the City in litigation involving collection matters
•    Represent the City’s interests in bankruptcy proceedings involving delinquent accounts
- Collection Services
•    Comprehensive account and case analysis
•    Written notification and correspondence (bilingual preferred)
•    Automated and live telephone outreach
•    Skip tracing and address/phone research
•    Payment processing coordination and facilitation
•    Online account inquiry support
•    Complaint and dispute resolution
- Program Management
•    Implementation of a collection program within 30 days of contract execution
•    Ongoing reporting (monthly, quarterly, or as requested)
•    Coordination with City staff and systems
•    Training and support for City personnel
- Specialized Programs
•    Warrant round-up and amnesty program support
•    Pre-collection notification services
•    Media and outreach campaign assistance