Strategic Plan Services

The vendor is required to provide to lead the development of a three-year strategic plan that reflects community aspirations, aligns with fiscal realities, and positions the library to deliver inclusive, future focused services.
- The strategic plan will be grounded in community input and internal collaboration, resulting in actionable goals, measurable outcomes, and a clear roadmap for implementation.
1. Project launch and planning
• Conduct a project kickoff meeting with library leadership to establish roles, responsibilities, timeline, communication expectations, and desired outcomes.
• Develop a detailed project plan outlining key phases, deliverables, and milestones.
2. Discovery phase
• Review and analyze internal documents and data, including usage statistics, demographic data, service and program data, budget, and staffing structure.
• Conduct an environmental scan, including peer library benchmarking, to identify trends and best practices relevant to city.
3. Community needs assessment
• Design and facilitate a robust, inclusive community engagement process incorporating surveys, focus groups, stakeholder interviews, and outreach to underserved populations.
• Compile and analyze findings in a community needs assessment summary report, identifying unmet needs, community aspirations, and service gaps.
4. Internal assessment and alignment
• Facilitate engagement with library staff and leadership to evaluate current operations, culture, organizational structure, and service delivery.
• Provide a written internal assessment summary with recommendations for alignment and improvement to support strategic goals.
5. Mission, vision, and values development
• Lead a collaborative and iterative process to develop revised mission, vision, and values statements that reflect staff and community input.
• Support consensus-building across stakeholder groups to finalize statements.
6. Strategic priorities and goals
• Develop draft strategic priorities and goals informed by assessment findings and aligned with the library’s values and vision.
• Facilitate feedback and revision sessions with staff, community representatives, and stakeholders to ensure clarity, alignment, and shared ownership.
7. Implementation and evaluation framework
• Create an actionable implementation plan with timelines, responsible parties, and resource considerations.
• Establish measurable outcomes, key performance indicators (KPIs), and tools for tracking progress and evaluating impact.
8. Final deliverables and communication tools
• Prepare and submit a final strategic plan, executive summary, slide presentation, and communication materials (e.g., talking points, handouts) for broad dissemination and stakeholder engagement.
• Ensure materials are accessible and user-friendly for internal and external audiences.
9. Plan presentation and adoption
• Present the finalized strategic plan to key audiences, including library staff, the library advisory board, city management, and community stakeholders.
• Support facilitation of formal plan adoption and endorsement.
10. Project close and recommendations
• Conduct a final debrief with library leadership to review deliverables and answer questions.
• Provide guidance on implementing, evaluating, and revisiting the plan to ensure long-term success and adaptability. - Contract Period/Term: 1 year
- Questions/Inquires Deadline: July 8, 2025