Donor Management Stewardship Event Management and Communications Services

The vendor is required to provide a web-based customer relationship management system to support fundraising, donor engagement, event management, and reporting needs of both agency and friends of the agency.
• Must be a non-profit focused cloud-based platform accessible by multiple users. 
• Donor management, including donor profiles, moves management, membership tracking, and giving history for a database of between 60,000 - 100,000 contacts, with unlimited custom fields for donor information. 
• Functionality should also include the ability to set up unlimited fundraising or communication campaigns, peer-to-eer fundraising, pledge recording, recurring donations, batch donation entry. 
• Event management functionality for scheduling, registration, attendance, and communications. 
• Unlimited customizable online forms for donations, event registration, and other transactions. 
• Integrated payment gateway for donation and registration processing. 
• Have to be able to integrate with authorize.net. 
• Integration with QuickBooks online. 
• A communications interface for customizable emails and newsletters that is integrated with email platforms like mail chimp, GovDelivery, etc. and includes functionality for customizable and automated response emails. 
• Centralized tracking of revenue from workshops and other fundraising activities. 
• Mailing list creation and management across various programs and divisions. 
• Robust reporting tools for generating custom and standard reports. 
• On-call system support and training for administrative and end users.
- Questions/Inquires Deadline: July 21, 2025