Diversion Reporting and Billing Accuracy Consulting Services

The Vendor is required to provide waste hauler compliance audits, operational and customer account review, familiarity with state legislation requirements on diversion, such as Assembly Bill 939, as well as experience in auditing customer billing statements, and fee calculations based on tonnage and services.
- Perform analytics & statistical sample of the diversion tonnage reports
•    Analytical procedures to identify discrepancies/unusual fluctuation on the monthly tonnage reports; by selecting an irregular month for sampling.
•    Perform a statistical sample on the weight tickets and agree with the tickets to detail within the monthly tonnage reports for accuracy.
•    Waste characterization audit to confirm the accuracy of the diverted tonnage provided in monthly reports.
- Recalculation of waste hauler service bills
•    Obtain separate populations of waste hauler service bills for: 1) residential, 2) commercial, and 3) roll-off. Each of these has different billing methods and cycles.
•    Analytical procedures might be sufficient for routine residential billings and irregularities could be sampled for accuracy.
•    Perform a statistical sample on the waste hauler service bills for residential, commercial and roll-off accounts to ensure accurate billing.
- Provide a summary of findings
•    Franchise fee payment – findings to include whether the franchise fee was overpaid or underpaid during the reporting period.
•    Customer payments – findings to include if hauler was underpaid or if customers were overcharged during the period under review.
•    Diversion tonnage – findings to include accuracy of diversion tonnage reported to the city.
•    Determine whether overpayment or underpayment of the franchise payments based on the agreement requirements.
•    The draft report shall be submitted to the city within thirty (30) days following receipt of all necessary documentation.