Enhanced Communications Services

The Vendor is required to provide facilitated communication opportunities for deaf service recipients that receive residential habilitation services through division with their housemates and their staff, as well as education to direct support professionals (DSP’S) that are supporting deaf service recipients about deaf culture and functional ASL vocabulary in order to better meet the needs of the service recipients they are supporting.
- Responsibilities
• Meet in person with deaf service recipients, along with their staff and housemates (as available), to facilitate open conversations.
• These visits will occur at a rate of up to three homes per day, twice per week, with a target of reaching 5–6 homes weekly, for up to 8 hours per day.
• If a service recipient is unavailable at a scheduled home on the pre-determined route— due to a scheduling conflict such as a medical appointment, day program, or other engagement—the vendor will proceed to the next home on the route.
• Design travel routes to ensure maximum efficiency when traveling to, from, and between the homes of identified service recipients.
• Offer 20-minute training and educational sessions for residential support staff, aiming to schedule these between shifts to maximize staff participation.
• All staff have completed the required background checks and are fluent in American Sign Language (ASL), with preference given to individuals who have direct experience working with division service recipients.
• This includes issues related to health, welfare, safety, or recurring barriers that hinder service recipients from fully accessing these services.