Course Content Services

The Vendor is required to provide to procure high-quality, third-party short form content providers to serve adult learners, including working professionals and military-affiliated individuals.
- Support agency commitment to affordable, flexible, and stackable noncredit learning opportunities that align with labor market demand and meet the needs of our diverse learner base.
- Programs should be designed for working adult learners seeking to upskill or reskill to advance their careers, including individuals leveraging employer tuition assistance benefits.
- Offerings should ideally serve active-duty military and affiliated learners utilizing Credentialing Assistance (CA).
- Course Content and Delivery
• Support asynchronous delivery:
• To support CA, courses must include defined start and end dates. Fully asynchronous, open-enrollment models without defined pacing will not be considered for CA-funded offerings. Please flag if you offer this capability.
• Supply access to course materials (digital, physical, or both).
• Programs need to be mobile-first (ideally with the ability to synch offline).
• Content must be aligned with agency mission and teaching philosophies.
• Vendors must be willing to participate in a formal credit evaluation process.
- Design Framework & Pedagogical Approach
• Instructional content must reflect adult learning principles, including relevance to professional experience, self-direction, and real-world application.
• Course structure must support online learner engagement, including appropriate pacing, content chunking, and opportunities for real world applied practice.
• All instructional elements — objectives, content, skills, and assessment — must demonstrate coherent alignment throughout the course.
- Learning Objectives or Skills Statement
• Courses must include measurable, workforce-aligned learning objectives or skills statements written at an appropriate cognitive level for professional certification preparation.
• Learning objectives or skills statements must be visible to learners.
• Objectives and skills statements must demonstrably drive content sequencing, instructional activities, and assessment design.
- Integrated Assessment and Skill Validation
• Courses must include built-in assessments designed to both evaluate and reinforce learner progress.
• Assessment types must reflect varied cognitive demand appropriate to workforce professional competencies (e.g., scenario-based items, applied practice — not only recall-level quizzes).
• Assessments must be automatically or self-graded with substantive feedback mechanisms, not just correct/incorrect indicators.
• Assessment design must demonstrably align to stated learning objectives and skills.
- Accreditation and Compliance
• Provide proof of business licensure and operational stability (preference given to companies with a minimum two years).
• Courses and delivery must comply with WCAG 2.1 accessibility standards (WCAG 2.2 AA compliance is preferred).