The vendor is required to provide that airport landing fee billing and collection services corporate flight departments, flight schools, emergency responders, commercial charter operators, and general aviation enthusiasts.
- Agency approximately 225 aircraft hangars, 300 based aircraft, and an 8,500-foot-long by 100-foot-wide runway that supports over 115,000 aircraft operations annually.
- Aircraft tracking and operation data collection:
• Minimum of 10 years of experience with airport landing fee collection.
• Ability to identify and categorize flight arrival and departure times, aircraft types, and weights for 99%+ aircraft operating at airport, including:
1. Aircraft using visual flight rules (VFR) including helicopters.
2. Aircraft diverting to airport.
3. Aircraft operating with incorrect or missing flight plans
4. Aircraft on the airport limiting aircraft data displayed (LAAD) list for billing purposes.
- Operator/operations databases:
• Aircraft registration numbers to equipment type (aircraft model specifications/weights)
• Aircraft registration numbers to aircraft weights including maximum landing weight (MLW) and maximum take-off weight (MTOW)
• Aircraft registration numbers with aircraft operator and ownership information, including up to date contact information (phone numbers, physical addresses, email address, etc.)
- Invoicing and collection:
• Automatic calculation of landing fees based on relevant parameters, such as aircraft weight, type, and landing time
• Calculation of fees that apply specifically to commercial (part 135) operations.
• The ability to identify exempt operators.
• An active collections process that prioritizes past due payments.
• Submittal of payment to the city by the 10th of each month following the operations
• An intuitive interface with comprehensive training and support services.
• Real-time operations data and fee calculations
• The capability to generate detailed transaction reports for auditing purposes
• Customer support available via phone, email, and chat, at least 8 hours per day Monday through Friday, with the exception of federal holidays, enabling aircraft operators to communicate with the service provider to question and/or dispute charges.
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: March 04, 2025