The Vendor is required to provide for the procurement, installation, integration, and support of a cash fare collection system for the beeline bus system.
- Furnish, install, integrate, and support a secure, ADA-compliant cash fare collection system that operates in parallel with agency and complements the County’s evolving fare payment landscape.
- Fare boxes (approximately 325 units, plus spares) to be installed on Bee-Line fixed-route buses
- Installation and training services at designated garage locations, including all cabling, hardware mounting, power integration, configuration, and staff instruction
- All associated software, firmware, and licenses
- Farebox equipment shall:
• Validate fares and track transaction types
• Issue machine-readable paper transfer tickets using secure barcodes (e.g., QR codes)
• Store transactional data and sync wirelessly with the county’s backend system
• Support third-party application programming interface (API) access for county reporting and diagnostics
• Fit within a maximum installed footprint of 12” (w) x 10.5” (d), consistent with the existing MetroCard farebox dimensions
• Be durable, tamper-resistant, and ADA-compliant, with visible and audible prompts
• Be capable of operating securely and reliably under all bee-line policies
• Be installable at the counties garages unless otherwise directed
• Include depot vault receiver installation at counties garages
• Support future enhancements, including:
1. Optical scanning of paper and mobile QR codes
2. Flexible fare policies (e.g., multi-transfer within time limits)
3. Integration with micro-transit and mobile fare payment platforms
4. Adaptability to potential new fare programs resulting from the county’s forthcoming fare policy study
• Include standard equipment lifespan estimates for major hardware components.
- System Functionality
• Integrate with the county’s computer-aided dispatch / automatic vehicle location (CAD/AVL) system provided by GMV syncromatics corp. (GMV), supporting single-point operator logon and trip segmentation
• Provide detailed fare reporting by route, vehicle, operator, date, and fare class
• Operate in offline mode with automatic data sync upon reconnection
• Include maintenance alerting and diagnostics
• Include role-based administrative access controls
• Accommodate future fare policy changes such as fare capping, multi-transfer time limits, or micro-transit integration
• Report disaggregated data by fare class, operator, route, run, and ridership
• Interface with GMV’S CAD/AVL system to:
1. Support single logon
2. Auto-assign correct fare tables based on route
3. Share location and trip data
• Provide secure API-level data access to county systems, including detailed transaction, fare class, operational, and passenger-level data.
• The API shall support integration with backend systems for reporting, auditing, and visualization purposes, and accommodate future system extensions.
• Provide reporting outputs filterable by route, direction, fare class, operator id, vehicle id, and timeframe (e.g., daily, weekly, monthly), and shall support both summary and disaggregated outputs.
- The system shall include all on-board hardware and software, as well as any peripheral fare collection equipment, required to accept valid fare payments.
- Web-based applications shall use secure data exchange protocols (TLS/SSL), and must comply with TLS 1.2 or higher.
- Passwords must be protected and stored using industry-standard encryption methods, with a minimum of 256-bit encryption.
- Web-based applications shall be digitally certified by a recognized certificate authority (e.g., Comodo, DigiCert, and Verisign/Symantec).
- Contract Period/Term: 5 years
- Mandatory Pre-Bid Site Visit Date: June 23, 2025
- Questions/Inquires Deadline: June 25, 2025