The vendor is required to provide an electronic medical records (EMR) system for employee occupational health and workmen’s compensation to modernize city agencies record keeping system by adapting an EMR solution that supports efficient and efficacious delivery of applicable medical and mental health services for public safety employees.
- The software shall be configured to provide a core set of EMR features that meet the department’s business and functional requirements for occupational health.
- Services include:
• Create, store, transfer and retrieve patient medical records from multiple locations per nationally established privacy and security standards.
• Computerize the ordering of prescription drugs, laboratory tests, and radiological images. Functionality should include tracking the order process and accessing the results of the tests.
• Make electronic referrals to specialists and other third-party care providers.
• Provide the capabilities for agency contracted medical and mental health service providers and other third-party healthcare professionals to create patient centered epidemiological reports and integrate these reports with patient hard copy or softcopy information.
• Be a web based EMR system that provides access to authorized health care unit users at any location where internet is available.
• Perform real-time data access of information about customers and services to support medical services, mental health, and pharmacy for employees of department.
• Be available to handle transactions seven (7) days per week, twenty-four (24) hours per day, 365 days per year – excluding scheduled down time during off-hours for routine system back-ups and upgrades.
• Utilize health language 7 (hl7) standards which are standards for the exchange of electronic health care data.
- Core services
• Clinical documentation, therapies, medication reconciliation care plans
• Order management/CPOE pharmacy (outpatient) with capacity to build standard order sets, standing orders and contains a decision support system that connects the provider to the evidence base for components of the order sets
• Health information management (him) and chart tracking/medical record deficiency/ release of information
• E‐prescribing
• Bar code medication administration and EMAR flowsheets
• Decision support
• Care coordination/clinical pathways for outpatient and transitional care for medical and psychiatric care
• Medical case management
• Immunization registry
• Workmen’s compensation
• Medical screening, medical surveillance, exams, and other medical requirements of office standards, including but not limited to medical evaluations for respiratory clearance and audiometric testing.
• Medical review officer review capabilities for drug screens.
• Document management -importing and exporting document files
• Form creation and management
• Capable of supporting employer portal for deidentified data and employee/patient portal for communication
• Use of CPT and icd-10 codes
• A mobile application is preferred
- Third party support services
- The specific third party support services required in this EMR system include:
• Laboratory: general
• Radiology/ imaging (inpatient and ambulatory) PACS integration.
• Retail pharmacy dental
• Patient portal/ personal health record provider portal
• Infection control
• Behavioral health
• Quality and performance improvement corporate compliance / privacy
• Health information exchange (HIE) capability/interoperability
• Patient scheduling in an outpatient clinic
- Document support
- Support for documentation of the following components is required:
• Medical providers: MD, NP, PA
• Nursing: RN, LPN, CAN
• Physical therapy
• Occupational therapy
• Mental health professionals
• Social workers
• Radiology
• Laboratory
• Pharmacy
• Medical records
• Workmen’s compensation
• Case management
- Analytic services
- The specific analytic services required in this EMR system include:
• Population health management dashboard and reporting capability clinical data warehouse (EDW)
• Data mining, reporting and quality outcomes
• Provide a list of the standard quality improvement reports for the proposed EMR solution
• Proposed EMR must have the capacity to generate custom quality improvement reports
• Regulatory and quality assurance reporting: meaningful use, PQRS, and PCMH reporting
- The system shall have EMR contractor hosting
• An e-prescribing system will be included in the EMR system.
- Contract Period/Term: 5 years
- Non-Mandatory Pre-Proposal Conference Date: June 24, 2025
- Questions/Inquires Deadline: July 01, 2025