The vendor is required to provide to implement, customize, and maintain a community data platform.
- The platform will support the threat assessment management (TAM) and crisis response team (CRT) by providing a secure, collaborative, cloud-based referral and case management system that enables seamless data sharing and multidisciplinary coordination resulting in positive modeling of collective impact across an array of services.
- The platform will be comprised of multidisciplinary network partners who use a shared language, a resource database, and integrated technology to deliver enhanced community planning and care.
- County desires a customized cloud-based software program or platform, including the migration of existing data, training, and support, for managing the collection, consent, and multidirectional sharing of act compliant and protected identifiable information in real-time between entities that operate under different sectors, compliances, and protocols, that is specifically designed for mental/behavioral health providers, first responders, and accountability courts.
- The platform will serve as a collaboration and networking system designed to improve targeted violence threat response protocols and crisis intervention services.
- Platform requirements
• County faces several challenges like many other communities - high utilization, cycle of crisis, inappropriate utilization of services compounded by lack of infrastructure and sustained funding for public and social services.
• The cycle of crisis occurs when a patient cycles between emergency services like emergency medical services (EMS), law enforcement, and emergency room without improvement.
• EMS are often called for low acuity or non-crisis situations.
• The selected licensed platform must be cloud-based and highly customizable for multiple workflows. 
• It must be an interoperable platform that manages the collection, consent, and sharing of personal information in real time between various entities that operate under different sectors, compliances, protocols.
- Contract Period/Term: 3 years
- Questions/Inquires Deadline: June 18, 2025