The Vendor is required to provide for the complete redesign, development, hosting, ongoing support, maintenance, and enhancement of its website and its infrastructure.
- This project will encompass a full redesign of the website’s front-end user interface, content management system (CMS), and back-end systems.
- Responsible for delivering a modern, best-in class website that meets current industry standards, is responsive, secure, and accessible, and provides an outstanding user experience for players, retailers, and stakeholders.
- The website must support the lottery’s mission and objectives, act as the central hub of its digital presence, and effectively integrate with a variety of third-party systems, including but not limited to gaming systems, APIS, widgets, CRM tools, and promotional platforms.
- Responsible for ensuring 24/7 availability, high performance during peak traffic periods (including jackpot surges), and compliance with all federal, state, and local accessibility requirements, ensuring the site is inclusive for all users.
- The desired outcome of this project is a flexible, scalable, and highly secure mobile-first website that supports both emerging technologies and industry best practices, while maintaining redundant backups, a robust business recovery plan, and impeccable uptime reliability.
- Services include:
• Front-end responsive web desktop and mobile design.
• Implementation of a customizable content management system (CMS) with role-based permissions for various levels of access.
• Website content strategy and production, including tools for non-technical users to manage editorial content, photos, videos, blog posts, and events.
• Development of a comprehensive site map that defines the website's structure and navigation hierarchy, ensuring intuitive user experience and alignment with the lottery’s content strategy.
• Back-end development for custom applications and integrations with third-party systems.
• Custom API and widget integrations.
• Secure hosting services, including web servers and physical infrastructure (development, staging, and production environments).
• Comprehensive backup and recovery plan to ensure business continuity.
• Testing for staging new developments, updates, and pre-launch quality assurance (QA).
• Deployment, training, and go-live execution.
• Ongoing maintenance, monitoring, and support.
• Scalability: a flexible, future-focused, non-proprietary web solution with best-in-class functionality that supports some level of customization.
• Integration: the website must provide seamless integration to a variety of third-party applications including CRM systems, analytics platforms, widgets, APIS, and other third-party platforms.
• Accessibility: compliance with state accessibility, including federal section 508 WCAG 2.1 or better (level AA).
• Search optimization: optimized search functionality that delivers relevant results and suggests related activities.
• SEO and analytics: templates optimized for SEO with tagging, tracking analytics, and custom reporting functions.
• Customizable templates: a cohesive and flexible template structure that supports changes in technology and consumer behavior while maintaining visual consistency.
- Contract Period/Term: 5 years
- Questions/Inquires Deadline: May 30, 2025