The Vendor is required to provide of mobile on-call crisis stabilization services to adults, children, and families that are experiencing a crisis.
- Essential functions of mobile crisis services include:
• Triage and screening, including explicit screening for suicidality,
• Assessment,
• De-escalation/resolution,
• Coordination with medical and behavioral health services, and
• Crisis planning and follow up.
- An on-call crisis stabilization note shall be generated by the crisis worker and include the following:
• Date and time of crisis call;
• Name of person contacting the mobile crisis team;
• Time of arrival by the crisis worker(s);
• Name and date of birth of the individual in crisis;
• Name(s) of other person(s) present;
• A description of the clients’ status upon arrival;
• A description of the interventions used;
• A description of the resolution of the crisis;
• Contact information for individual who accessed mobile crisis; and
• The plan for the next day.
- Supervision requirements: crisis worker(s) shall notify the licensed mental health professional when a call is received; they shall contact the licensed mental health professional, as needed, for consultation and direction as the service progresses and notify the licensed mental health professional at the conclusion of the service regarding the disposition.
- Field Services defined core values:
• Cultural competence
• Strong community relationships
• The use of evidence-based practices
• Utilization of an integrated system of care
• Person-Centered
• Recovery-Oriented
• Trauma-Informed
• Data Driven
• Transparency
• Accountability
- Base on-call pay will be paid for the on-call hours between 5:00 PM (CT) to 8:00 AM (CT), Monday through Thursday, all weekend on-call hours from 5:00 PM (CT) Friday to 8:00 AM (CT), Monday, and for on-call hours on any state designated holiday.
- Crisis time pay will be paid for face-to-face time for the crisis workers and for the licensed mental health professional for all supervision time (whether accomplished by telephone or on-site) for indigent clients that do not have a funding source for payment.
- Agencies will contact successful offeror’s staff to request mobile on-call stabilization services; both crisis workers are required to arrive at the crisis location within 20 minutes of receiving the crisis call.
- Contract Period/Term: 2 years
- Questions/Inquires Deadline: March 03, 2025