The Vendor is required to provide rideshare outreach program services.
- Planning
• Analyze the employer market, existing sales plan, and other factors to create a monthly plan which will be used to direct outreach and sales efforts in conjunction with agency project manager. 
• The plan shall include ongoing strategies for promoting employer programs and alternate commute modes in addition to targeted outreach around three annual rideshare campaigns. 
• While a general plan will be in place to guide the efforts of the consultant, work is subject to change due to evolving agency priorities and input from consultant. 
• All work will be billed monthly in a time and expense format.
- Outreach
• Conduct ongoing outreach effort throughout the year in the form of calls, meetings, personalized emails, customized presentations with employers and commuters along with in person events for agency rideshare program with the goals of increasing participation in employer programs, commuter rideshare modes and annual rideshare campaigns. 
• Effectively communicating in a concise, logical manner through all mediums will be vital to achieving optimal success. 
• Consultant will be responsible for forming connections with relevant employers in their efforts to disseminate information as efficiently and effectively as possible.
- Sales
• Maintain consistent contact with open leads and nurture them through the sales process to completion in an effective manner. 
• While outreach will disseminate information, closing tactics will be necessary to enroll employers in appropriate programs.
• This may require customized presentations and follow-up that brings the lead to close. 
• Due to the lengthy nature of the sales cycle for many agency programs, strategic follow-up, record keeping and nurturing will be important to success.
- Inbound call receiving
• Answer and respond to commuter phone calls and voicemails pertaining to rideshare information. 
• As part of its goal of increasing ridesharing in all forms, agency receives roughly 50-100 calls monthly from commuters looking to find ways to share the ride. 
• Consultant will be responsible for fielding calls when available and responding in a timely manner to voicemails to assist commuters with carpool and vanpool matching.
- Contract Period/Term: 5 years
- Questions/Inquires Deadline: June 13, 2025