The vendor is required to provide payroll services fully integrated with workday’s cloud-based software.
- The service provider(s) shall provide in-application payroll, benefits, reporting, customer service and support and other employee related services to include but not limited to payroll processing, new hire reporting, payroll taxes, wage garnishment, time collection, general ledger interface and pay cards.
- Payroll services
1. Payroll processing:
• Calculation of gross-to-net and net-to-gross payments.
• Pre-check preview and editing.
• Manual checks or other payment delivery methods.
• Distribution of employees’ paycheck to multiple bank accounts.
• Process, print and deliver live paychecks or other delivery methods as requested.
• Send automated clearing house (“ach”) files for direct deposit.
• The ability to run supplemental payrolls anytime.
• Provides for multiple codes (as many as 50) related to earnings and deductions.
• Time clock system for hourly staff
2. New hire reporting:
• Automatically transmit new hire data via electronic file, on authority behalf, to the appropriate state agencies to meet deadlines and provide compliance reports for each pay period.
3. Payroll taxes:
• Proficiently administer payroll-related taxes by calculating, filing, depositing, and reconciling all quarterly and annual taxes, including federal, state, local, social security, medicare, federal unemployment tax act (“FUTA”), and state unemployment insurance (“SUI”) timely to meet all applicable regulatory timelines.
• The selected provider will respond to all inquiries by all governmental authorities to resolve discrepancies, verify sui rates, and manage any amended tax returns on authority behalf.
4. Wage garnishment:
• Ability to perform deduction calculations for multiple garnishments, file required forms, and
process and disburse both electronic and paper payments on time.
• Send termination notices when necessary, and record garnishments on pay records.
5. Time collection:
• Time and attendance system should be customizable, easy for employees to use, support multi-tier labor allocations and workflow approval hierarchy.
• This system must interface with the payroll system, general ledger (“GL”) reporting, view, and report on all timesheet history.
• Automatically calculates overtime based on company guidelines and computes retroactive hours based on effective dates.
6. General ledger interface:
• Provide customizable allocations that accommodate multiple GL segments for employee earnings, deductions, taxes, as well as employer expenses for deductions and taxes, and payroll and vacation accruals.
7. Pay cards:
• Implement and support pay cards for staff as needed.
- Employee services
• Benefits administration: requires the ability to set up plans/coverage costs, employee self-service, open enrollment, re-enroll, and modify changes based on benefits/eligibility schedules, transmit benefit data to carriers via the web, and track all enrollments, based on deduction type for invoicing and audit purposes.
• Cobra administration & support: manage consolidated omnibus budget reconciliation act (“cobra”) status, maintain life events, and initiate notices based on qualifying event dates and possess the ability to administer and communicate with third-party interfaces.
• Benefits reconciliation
• Open enrollment
• Employment verification
• Unemployment claims administration
- Reporting
• Comprehensive reporting of all services provided.
• Ability to schedule dates and times that are automatically run and sent to a defined user set via secure e-mail notifications.
- Customer service and support
• A customer service team with knowledge and experience in human resources, payroll processes, federal and state laws and regulations, etc.
• There should be a dedicated service representative with a support team to answer support questions and respond to escalations.
- Contract Period/Term: 3 years
- Non-Mandatory Virtual Pre-Proposal Conference Date: May 29, 2025
- Questions/Inquires Deadline: June 04, 2025