The vendor is required to provide commercial property management and maintenance services to manage, operate and maintain the community resource center.
- Management requirements
• Maintain the overall physical appearance and condition of the resource center as well as the maintenance and upkeep of individual units.
• Provide a secure environment, enforcing rules, local ordinances and the authority policies to reduce or eliminate the number of incidents of crime, vandalism, rule violation and nuisance behavior.
• Maintain good communication between tenants and management personnel.
• Abide by the specified requirements, comply with all instructions related to the management and maintenance of the resource center that may be issued from time to time by the authority and adhere to all operating policies that have been or may be adopted and promulgated by the authority.
- Management representative
• The successful offeror shall designate a contact person who will be responsible for oversight of the resource center and ensure contract performance
• The contact person shall respond to the authority inquiries, complaints and/or problems within 24 hours, unless otherwise instructed by the authority.
• The successful offeror shall be solely responsible for adequate communication to its staff regarding contract terms and conditions.
• The successful offeror shall ensure adequate and appropriate representation at regular meetings with the authority.
 - Personnel
• All staff training, such as training required to ensure that the minimum services are provided in compliance with state/federal laws, rules, and regulations shall be the responsibility of the successful offeror.
• The successful offeror shall be solely responsible for the behavior and conduct of their employees or agents on the authority property.
• The authority shall be provided with access to employee performance evaluations for the purposes of monitoring.
• The compensation and benefits for maintenance staff providing maintenance services at the resource center shall be apportioned to the commercial cam account
• The successful offeror shall provide the authority with an email address and an after-hour contact phone number for the facility manager.
• The successful offeror shall not institute additional or alternative paid holidays, including without limitation, the closure of business days at the expense of the authority and without express written consent by the authority.
• The successful offeror and its employees shall not be entitled to accrue vacation or sick leave beyond
• the contract term or past the fiscal year ending June 30th.
• All unused vacation and/or sick leave must be forfeited at the end of the contract period and each contract period thereafter or at the end of each state fiscal year ending June 30th.
• The successful offeror shall ensure the confidentiality of all information, documents, or materials viewed, discussed or provided to personnel concerning the tenants at the resource center
• The successful offeror’s personnel shall not provide confidential information to the tenants and the general public without express written consent of the authority
• The successful offeror will take affirmative action to ensure equal treatment of its employees. such action shall include without limitation, the following: employment, upgrading, demotion, or transfer, recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship.
- Property management services
1) Resource center leasing
• Market vacant commercial space for lease upon approval of the authority;
• Accept and review all offers to lease, provide the authority with an analysis of lease terms with current market condition;
• Provide the authority with a recommendation on lease terms;
• Negotiate lease terms as requested by the authority;
• Coordinate lease execution between tenant and the authority;
• Coordinate with consultants and contractors to ensure timely and trouble-free completion of tenant improvements;
• Cooperate with vendors and new tenants to ensure timely and trouble-free initial occupancy;
• Orient new tenant on rules and regulations, facilities and services available; and
• A vacate inspection shall be conducted by the successful offeror with the tenant present to inspect the unit and collect from the tenant the keys to the unit.
2) Resource center rules and regulations
a. Enforce all covenants and conditions of the lease agreement; and
b. Follow-up and collect on delinquent rent and other tenant charges.
3) Tenant defaults, lease agreement and evictions
• Upon finding a tenant to be in default or in violation of any covenant, condition, provision, rule or regulation of the lease, the successful offeror shall proceed to terminate said lease as provided for under the terms of the lease and applicable law.
- Contract Period/Term: 12 Months
- Pre-Proposal Video Conference Date: April 08, 2025
- Questions/Inquires Deadline: April 10, 2025