The vendor is required to provide for secure intake, storage services, retrieval, refile, and disposition of physical documents including secure destruction/shredding services to the protected b level.
- The initial volumes to be managed are estimated to be approximately 3,000 to 4,000 cubic feet (cu ft.).
-  Provide services associated with secure off-site intake, storage, retrieval, refile, disposition, and destruction and transition out of physical records.
- Provide the following services for an estimated initial volume transfer of approximately 3,000 to 4,000 containers up to 1.2 cu ft. each (at the direction and discretion of the agency), and regular annual increases are forecasted between 4,000 and 10,000 containers, which will vary depending on the agency’s storage needs.
- The majority of containers are currently 1.04 cu ft. each.
- The primary objective of this phase is to facilitate the initial bulk intake and records management of 3,000 to 4,000 containers.
- Must have the ability to: supply pallets, supply security cleared personnel, supply transport vehicles for the pick-up and delivery of boxes, to relocate a minimum of 1,000 boxes per day as directed by the agency, to remove from transport and shelve 3,000 to 4,000 containers within an estimated total period of three (3) months upon the signing of the contract.
- Provide pallets, transport vehicles to move containers and subsequently unload containers from transport vehicles; shelve material; and update document management systems with the agency’s barcode information and other relevant information
- Ensure that containers are shelved, and relevant data is updated on systems within 48 hours of receipt of containers to ensure timely service delivery.
- Ensure urgent requests are processed within four (4) hours.
- Provide security cleared personnel at the reliability level for all activities related to the bulk intake process, this includes the contractor’s on-site personnel and well as personnel responsible for transporting containers to the contractor’s site.
- Supply skids, coordinate the transport, plan and schedule in collaboration with the agency and update its document management system as required for initial bulk intake.
- Must only use security cleared personnel for transportation of regular daily requests or for large transfers if other transport suppliers/subcontractors are used as per the security requirements.
- Operate, maintain and provide access to its facility 24/7, as and when required.
- Receive, record and store documents/files, including drawings, records, and other paper documents.
- Ongoing storage and maintenance of containers of paper documents estimated to increase by approximately up to 10,000 cu ft. annually.
- Provide temperature and humidity regulated facilities for holding of sensitive paper documents.
- Ensure the fire suppression is a two-tiered system and will limit water damage to documents if activated.
- Provide retrieval services of up to approximately one (1) to five (5) containers daily from the storage site. 
- Litigation, digitization or disposition can significantly increase volumes from 10 per day to between 100 and 200 per day.
- Provide personnel from the records warehouse facility to be available to answer enquiries for pickup, delivery, and destruction requirements during normal working hours of 8 am to 5 pm, EST, Monday to Friday.
- Provide on-site and/or mobile paper document destruction services with the capacity to shred up to 100 containers in a day. 
- Destruction on-site totals are forecasted between 50 and 100 containers per month – digitization and litigation relief can increase volumes – and off-site destruction services are forecasted for up to 1,000 containers.
- Provide the same level of security and protection of information in the destruction facilities, as required for storage facilities.
- Provide a certificate of destruction and update the inventory holdings report to reflect the permanent withdrawal and certified destruction.
- Provide closed loop destruction services (unbroken chain of custody from storage to certified confidential destruction).
- Provide destruction services for it media and hardware up to 25 to 50 items per six (6) months.
- Must provide transportation, equipment, and personnel for the pick-up/delivery and destruction requests, including on-site and/or mobile destruction services, when requested.
- Contract Period/Term: 1 year