The vendor is required to provide the tax collector desires to achieve customer friendly, secure, reliable, cost effective, and efficient processing of the tax collector banking services with a financial partner who demonstrates a commitment to technology enhancements, safety of principle, earnings potential, and availability of funds for their clients.
- Confirm bank’s understanding of services excluded:
• Automatic teller machines (ATM) currently provided at the courthouse and the airport. 
• The awarded bank may provide ATM service at other locations at no cost to the tax collector.
• Purchasing card services (currently with bank country).
• Armored car services (currently with state armored & ATM services).
• The tax collector reserves the right to eliminate any individual service contained in the proposal, for any reason.
- Bank shall present a report with average quarterly fees by type and bank account.
- Bank shall recommend changes in products and procedures to reduce overall fees on the accounts.
- Bank shall review best practices in the banking industry.
- Bank shall review and recommend system security to optimize controls within all banking applications.
- Collection and deposit services include, but are not limited to, ach and wire transfers in, cash vault deposits, branch deposits (coin, currency and paper checks), remote deposits, and electronically deposited checks.
- Other related services include deposit reconciliation service, deposit adjustments, return item reporting/chargeback, and image retrieval.
- Deposits are made periodically during the business day (9:00 a.m. to 4:00 p.m. or later depending on the bank hours) to a designated cashier or location mutually agreed on by the tax collector and the bank for same day ledger credit.
- The tax collector’s accounts are credited for incoming wire transfers with same day credit regardless of time of receipt during the day.
- Wires received by 6:00 p.m. cutoff will be treated as collected funds for that day and considered part of the overnight investment program.
- Reporting is available in a web-based banking system including transaction confirmation numbers.
- All domestic wire transfers received by the bank by 6:00 pm EST and all international wire transfers received by the bank by 5:30 pm EST are considered "available for investment" by the tax collector.
- All wire transfers received by the bank by 6:00 pm are considered "available for investment" by the tax collector.
- Customers can remit tax payments using the catalis payments, LLC portal. 
- Catalis payments, LLC sends payments to the bank via image cash letter and corresponding customer payment file to the tax collector.
- The bank images all paid checks; the physical checks are then stored onsite for a short time.
- Images are available for up to seven years after posting.
- The bank provides access to canceled check images (front and back of canceled checks) via its web-based service.
- The bank returns all other items, such as debit and credit memos, the next business day electronically.
- Contract Period/Term: 2 years
- Questions/Inquires Deadline: June 20, 2025