Social Media Simulator Services

The Vendor is required to provide to obtain information and recommendations regarding social media simulation platforms that can be used to train educators, school administrators, and safety professionals in identifying and assessing online threats in a safe, controlled environment.
- The goal is to allow users to engage in simulated interactions and conduct online threat assessments without accessing or using real-world social platforms.
- The development of an online Social Media Simulator aligns with agency statewide training initiative to equip educators with tools to identify and assess digital warning behaviors that may indicate safety concerns, including self-harm, bullying, or targeted violence.
- The simulator will be used as part of agency online threat assessment training program, enabling participants to practice identifying concerning content, user behaviors, and digital threat indicators through realistic scenarios modeled on platforms such as Instagram, TikTok, Snapchat, YouTube, and X (formerly Twitter).
- The ideal solution will:
•    Provide a safe, closed simulation environment mimicking multiple social media platforms.
•    Enable customizable scenarios authored by instructors or administrators.
•    Support multi-user concurrent sessions for group or classroom exercises.
•    Include rich interactive elements (comments, DMs, stories, hashtags, video links, etc.).
•    Offer activity logging and scenario tracking for evaluation and reporting.
•    Maintain data privacy and security compliance consistent with educational use.
•    Solutions may be existing products, custom-developed, or configurable platforms capable of meeting the outlined requirements.
•    Trainee will not be required to create or edit any content for/during live training course.
- Product Capabilities
•    Supported simulated platforms (e.g., Instagram, TikTok, X, Facebook, Snapchat, YouTube, Discord, Reddit, etc.).
•    Ability to customize or author scenarios aligned with instructional goals.
•    Level of realism in platform emulation (feeds, posts, comments, DMs, media sharing, privacy settings, etc.).
•    Ability to create and manage synthetic metadata (timestamps, user profiles, locations).
•    Support for cross-platform interactivity (e.g., embedding a YouTube video in a simulated Instagram post).
•    Concurrent user capacity and scalability.
•    Tracking tools for student activity, checkpoint completion, and instructor feedback.
•    Administrative dashboard for scenario configuration and result analysis.
•    Accessibility via standard web browsers on both desktop and mobile devices.
- System Requirements
•    Minimum device and browser specifications for optimal performance.
•    Hosting model (cloud-based, on premise, or hybrid).
•    Data security and encryption standards.
•    FERPA and/or GDPR compliance, and other applicable education privacy standards.
•    Account management options (role-based access, SSO compatibility, instructor/student roles).
•    Support for institutional deployment or LMS integration (if applicable).
- Scenario Management and Analytics
•    Ability for instructors to independently design, edit, and deploy social media scenarios.
•    Mechanisms for storing and replaying simulation sessions.
•    Student performance tracking, checkpoint completion, and engagement analytics.
•    Ability to export logs or progress summaries for assessment and reporting.
•    Support for integrating learning objectives or feedback within the scenario flow.
- Deployment and Support
•    Typical implementation timeline and onboarding process.
•    Training requirements for instructors and administrators.
•    Hosting, maintenance, and update frequency.
•    Support model and service-level expectations.
•    Recommended pilot structure for initial deployment in a limited user group.

- Questions/Inquires Deadline: November 26, 2025