Performance Management System

The vendor is required to provide that performance management systems for software provision, customization, and implementation support to ensure effective adoption and ongoing functionality.
- Ease of use
• Intuitive user interface for administrators, supervisors, and employees.
• Simple navigation for completing, approving, and reviewing evaluations
- Customization capabilities
• Configurable performance metrics tailored to departmental needs, while maintaining consistent performance management experience enterprise wide.
• Adjustable templates for goal setting, performance reviews, and improvement plans.
- Automation and notification
• Integration with people soft for automatic employee data updates.
• Automated reminders for evaluation due dates and past-due notices.
• Streamlined workflows for multi-level approvals and comments.
- Data analytics and reporting
• Ability to generate reports on evaluation trends, evaluation completion rates, and organizational performance metrics.
• Support for identifying training needs and career development pathways, at the individual employee level and for teams, divisions, and departments, based on performance metrics.
- Compliance and equity
• Adherence to labor agreements and legal requirements.
• Standardized processes to ensure fair and equitable evaluations.
• Ai-powered grammar and tone assessment and suggestions to ensure feedback is clear, fair, motivating, and actionable.
- Security and scalability
• Cloud-based platform with robust security protocols.
• single sign-on interface with microsoft preferred.
• Scalable to accommodate 10,000+ employees across 25+ diverse departments.
• Industry standard encryption.
• Data recovery and backup.
- Needs assessment and planning
• Conduct a thorough review of departmental requirements and existing workflows.
• Develop a detailed implementation plan with milestones and timelines.
- System configuration and integration
• Customize the software to align with county needs.
• Integrate with existing systems, including people soft and other relevant platforms.
• Should support for future integrations.
- Training and change management
• Provide targeted training sessions and materials for system administrators and liaisons and end users (i.e., managers, employees).
• Develop a training library and offer ongoing education on performance management best practices.
- Post-implementation support
• Offer technical support and troubleshooting during the transition period.
• Provide regular system updates and maintenance.
• Assign dedicated account representatives for ongoing consulting and support.
• Offer optional enhancements, such as additional training modules or advanced analytics tools.
- Contract Period/Term: 3 years
- Questions/Inquires Deadline: February 24, 2025