Performance Evaluation System

The vendor is required to provide for the provision of a comprehensive software-as-a-service (SaaS) performance evaluation system.
- This system will support the department performance management processes, including goal setting, performance reviews, continuous feedback, and professional development.
- The selected vendor will be responsible for:
• Provide project management services for oversight of the project, which includes a project plan and weekly status updates.
• Provide a cloud-based or SaaS performance evaluation system.
• System configuration and customization to meet the agency specific needs.
• Data migration – import historical pdfs of prior performance evaluations.
• Comprehensive training for administrators, managers, and employees.
• Ongoing accessible technical support and maintenance for administrators, managers, and employees.
• General product documentation.
• Training videos for staff and administrators.
• Assist in performing an initial import and provisioning of agency staff in the system.
• Provide self-assessments, 360 reviews, and 30/60/90-day surveys.
• Provide exit interviews, employee engagement surveys, new hire assessments, and quarterly check-ins.
• Allow multiple managers to provide feedback on employees during a performance review and throughout the assessment period.
• Facilitate regular feedback and communication between managers and employees.
• Provide notes for reviewers to define employee recognition.
• Provide the ability to define employee performance improvement plans (PIPS) and individual development plans (IDPS).
• Provide goal setting and tracking that are aligned with the agency strategic objectives and training.
• Provide data-driven insights into employee performance and organizational trends through reporting.
o Support employee recognition.
o Measure and improve employee engagement and morale.
o Enhance succession planning with robust tools and reporting.
• Provide the ability to import fundamental employee data daily to update employee profiles in the system.
• Integrate with the agency active directory or Entra ID to provide single sign-on.
- Questions/Inquires Deadline: March 12, 2025