Automated Payment Systems

The vendor is required to provide a secure, efficient, and fully supported ach (automated clearing house) payment processing solution for the city.
• The solution must be able to deliver payments to vendors via ach biweekly using a file out of the ERP software used by the city 
• The solution must manage the process for onboarding vendors in the ach program, and vendors are eligible to be paid via ach immediately once on boarded 
• The solution will maintain the vendor ach data, information will not be maintained by the city nor stored in the city’s ERP software 
• The solution must follow up payments to ensure settlement on all payment types 
• The solution must offer new vendors the opportunity to sign up for the program after their vendor enrollment with the city is completed 
• Pre-developed finance enterprise export script 
• Technical implementation support of trust on demand program script 
• The system must be bank and ERP agnostic and require limited technical integration; 
• The solution must continuously market payments program to vendors; 
• Must include dual factor authentication for ach vendor enrollment; 
• The solution must conduct regular office checks on vendors; 
• If refunds are made, the solution must capture and provide reasons for the refund; 
• If a vendor no longer wishes to accept ach payment, the solution must notify the city of need to switch vendor form of payment.
• The solution includes positive pay as a standard feature;
• The solution must reconcile outstanding checks;
• The solution must follow up payments to ensure settlement on all payment types;
• If refunds are made, the solution must capture and provide reasons for the refund; and
• If a vendor no longer wishes to accept ach payment, the solution must notify the city of need to switch vendor form of payment.
- Contract Period/Term: 3 years
- Non-Mandatory Pre-Proposal Meeting Date: June 17, 2025
- Questions/Inquires Deadline: June 20, 2025