Digital Signage Kiosk System

The vendor is required to provide to replace two indoor digital signage kiosks located in the main lobby of the county administration building at 700 h street.
- Solution design
• Provide all necessary professional services to design, configure, and implement the digital signage system in accordance with the county’s
• This will include identifying any functional or technical gaps, proposing appropriate solutions, and working closely with county it to design and validate the technical environment.
• The provisioning of any hardware and software needed to support deployment across development, quality assurance, and production environments.
- Software
• The software platform must be cloud-based, scalable, and accessible via standard web browsers without requiring proprietary plugins.
• It should support centralized management of digital content across multiple kiosks, user-role configuration, and secure administrator access.
• The system must allow the display of various content types including pdfs, legal notices, meeting agendas, RSS news feeds, elected official bios, and directory information. it should feature a real-time dashboard for previewing live kiosk displays, managing scheduled content updates, and enabling alert or banner messages.
- Content management
• The system must allow for flexible and efficient content administration.
• It should support uploading of pdfs, html files, and images, and include drag-and-drop content creation with customizable templates and dynamic layouts.
• The platform should include an offline failover capability, displaying cached content in the event of a network interruption.
- Hardware
• The vendor must supply two indoor kiosk units: one upright and one tilted.
• They must support ADA compliance standards and be capable of 24/7 operation, with automatic reboot, internal ventilation or cooling systems, and secure wired network connectivity.
- Accessibility
• This includes providing accessible kiosk height, tactile input interfaces, audio and screen reader support, and sufficient clear floor space for wheelchair access.
• The digital interface must offer high contrast modes and font resizing.
• To conduct post-implementation accessibility audits and provide documented timelines for resolving any identified compliance issues.
- Installation
• Perform complete physical installation of both kiosks, including wiring, secure mounting, and network setup in coordination with county staff.
• The vendor must verify that all hardware and software components are fully operational and that the installation complies with all applicable building codes and security standards.
- Reporting and metrics
• The system must capture and report on real-time and historical data related to kiosk uptime, user interaction, and content posting.
• Include information on document file names, posting dates, duration of visibility, and system health.
- Web component
• To ensure broad access to public content, all kiosk content must be mirrored on a standalone web page.
• This online version must meet accessibility standards and be available 24/7, including when the administration building is closed to the public.
- Pre-Proposal Conference (Non-Mandatory) Date: July 9, 2025
- Questions/Inquires Deadline: July 14, 2025