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A government agency in New York issued “IT Service Management Software” (RFP). Solicitation SYS-2552 closed on October 10, 2025. Eligibility: Only for USA Organization.
The vendor is required to provide IT service management software system to support 600 users with 15 IT service agents.
- High level service
• Incident management
• Request management
• Problem management
• Workflow development
• Service catalogs
• FAQ and knowledge management
• IT asset management
• CMDB
• Reporting and analytics
• Automations, integrations, and customization
• Employee onboarding and offboarding workflows
• IT service request bundling
- High level system
• Single sign-on ability
• Cloud or on-premises solution
• User-friendly highly responsive web user interface.
Ask any question about the RFP and its amendments. Instantly surface schedules, deliverables, compliance items, evaluation criteria, and budget details with 100% source-backed answers.
Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (SYS-2552) closed on October 10, 2025. See similar open RFPs below.
A government agency in New York. The buyer's contact and submission details are in the solicitation documents.
Only for USA Organization.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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