Enterprise Resource Planning Solution

The vendor required to provide enterprise resource planning (ERP) solution will replace fragmented legacy systems and introduce a unified platform—where feasible—to enhance operational efficiency, improve data integrity, and strengthen support for strategic decision-making.
- The city’s current finance and human resources systems, processes, workflows, and data environment; identify gaps and inefficiencies; define optimized future-state processes; develop a comprehensive and prioritized requirements catalogue; evaluate organizational readiness; conduct a high-level review of available ERP solutions; and recommend a procurement and evaluation strategy.
- The procurement strategy to be agreed upon by all parties with the final decision from the city. 
- The engagement shall result in a fully compliant ERP procurement document, a consolidated needs assessment report, and a recommended implementation roadmap that provides the city with the foundation to procure and implement a modern ERP solution that enhances operational efficiency, reporting capabilities, data integrity, and alignment with strategic.
- Functional requirements
•    Current-state assessment: comprehensive documentation of existing finance and human Resources processes, systems, integrations, workflows, and pain points.
•    Requirement’s catalogue: a detailed and prioritized ERP requirements catalogue (functional, technical, reporting, security, data, integration).
•    Requirement’s validation: validated requirements endorsed by stakeholders and aligned with operational, legislative, and strategic needs.
•    Gap analysis: identification of gaps between current and desired capabilities, including system, process, data, and organizational readiness gaps.
•    Market scan: a market review summarizing viable ERP solutions, vendor capabilities, deployment models, and comparative analysis.
•    Implementation readiness: assessment of governance, staffing capacity, change management readiness, data quality, and technical considerations required for implementation.
•    ERP procurement development: a complete, clear, and compliant ERP procurement document(s) ready for public posting, incorporating all validated requirements and procurement Criteria.
•    final report and presentation: consolidated needs assessment report, including findings, recommendations, and a senior-level presentation.

- Contract Period/Term: 5 years
- Questions/Inquires Deadline: December 1, 2025