Cloud Based Electronic Medical Record and Electronic Health Records System

The Vendor is required to provide a cloud based electronic medical records/electronic health records system with a practice management component for its clinical and nursing practice.
- The System will replace existing clinical and nursing program management systems and provide functional ability to integrate electronic prescriptions (“e-prescriptions”), medical billing functions and external data exchange for various nursing programs.
- The County a cloud based comprehensive Electronic Medical Records/Electronic Health Records System and Practice Management System to integrate clinical workflow, patient records, patient registration, scheduling, e-prescriptions, and external data exchange, electronic posting of insurance payments, internal email, data export, reporting, scanning, imaging, faxing, insurance card scanning, real-time insurance coverage verification, electronic patient statements, and medical billing functions.
- Regulatory Compliance and Core Clinical Functionality
•    Comprehensive clinical workflow management and complete electronic patient medical record documentation, including diagnosis, testing, treatment, medication management, and prior history.
•    Practice management, document management, patient registration, scheduling, appointment management, and communications functionality.
•    Integrated prescription management and electronic prescribing with HIPAA-compliant signature capability and laboratory order/result management.
•    Real-time insurance eligibility verification, insurance card scanning, electronic posting of insurance payments, and integrated billing management supporting medical insurance, third-party payers,
•    Medicare/Medicaid, and patient self-pay.
•    Ability to process credit and debit card transactions.
•    Imaging, scanning, faxing, internal secure messaging/email, data export, and reporting/analytics functionality with real-time and scheduled reporting capability.
•    The System must support Single-Sign on (SSO) with Entra ID for MFA.
- Public Health Program Management and Case Tracking
•    Patient and program tracking capabilities supporting Ulster County Public Health operations, including but not limited to:
•    Immunization services
•    Public Health Preparedness
•    Communicable Disease
•    Emerging Disease
•    Collaborative Outbreak Response (CORE)
•    Sexually Transmitted Infections (STIs)
•    Maternal and Child Health Home visits
•    Hepatitis B infant case management
•    Tuberculosis
•    Neonatal services, Newborn Screening
•    Child Lead Poisoning Prevention
- Case-management workflows supporting lifecycle tracking, documentation, follow-up, and outcome monitoring across the above program areas.
- Time and effort tracking for staff activities, including documentation of travel time, odometer readings, and mileage.
- Tracking of vaccine lot number, expiration date, manufacturer, and usage history.
- Task management, reminders, and follow-up alerts related to clinic operations, inventory checks, and patient care activities.