K-12 Content Filtering and Digital Safety Services

The Vendor is required to provide k-12 content filtering and digital safety services for include:
1. Compliance and accessibility standards
•    CIPA and safe search: full compliance with the children’s internet protection act; mandatory enforcement of safe search across all browsers (google, Bing, etc.). 
•    ADA/WCAG 2.1 AA mandate: required by April 24, 2026. 
•    All user-facing interfaces (student block pages, parent portals, and admin dashboards) must conform to WCAG 2.1 level AA standards to ensure accessibility for users with disabilities. 
•    Reporting and logs: centralized admin logs providing activity history with retention and export options for 30, 60, and 90-day intervals.
2. AI-powered filtering and threat protection
•    Dynamic content analysis: AI-powered, customizable filtering to block inappropriate websites and subdomains in real-time based on content, not just URL lists. 
•    Security suite: integrated malware blocking and real-time threat detection to prevent cyberattacks at the edge. 
•    Intelligence feeds: automated system updates and threat intelligence feeds to maintain protection against emerging global trends. 
•    DNS security: implementation of secure and encrypted DNS protocols to prevent unauthorized bypasses and protect user privacy.
3. Policy management and control
•    Category controls: predefined default category checklists (e.g., adult, alcohol, drugs, gambling) with the ability to create broad or granular custom rules. 
•    Granular policy management: ability to apply specific filtering profiles based on user groups (e.g., staff vs. Students) or grade levels. 
•    Performance: high-efficiency architecture to ensure low latency and minimal impact on internet speeds for end-users.
4. Scalability and deployment
•    Capacity: scalable infrastructure to support a district environment of approximately 6,500 staff and 40,000 students. 
•    Universal roaming clients: native clients for windows, macOS, ChromeOS, iOS, and android to ensure consistent protection on and off-campus. 
•    Management integration: native compatibility with major RMM and MDM platforms for automated mass deployment. 
•    Self-onboarding: streamlined onboarding flows for unmanaged or BYOD (bring your own device) equipment not covered by the MDM.
5. Support and usability
•    Admin console: a centralized, intuitive "ease of use" dashboard for simplified management of the entire district ecosystem. 
•    Technical support: access to dedicated system tech support and comprehensive training resources for district administrators.