The vendor required to provide applicant tracking system (ATS) that may be deployed either as a stand-alone platform or as an ATS that encompasses candidate relationship management (CRM) capabilities.
1. Solution overview
• Cloud-based SaaS solution hosted by the vendor, offering 24/7 availability excluding scheduled maintenance; mobile-responsive and compatible with modern browsers.
• Available as a stand-alone ATS or as an ATS with built-in CRM capabilities.
• If the CRM is a separate module, it must be natively integrated including a single sign-on and a unified candidate record.
• Integration with skyward HR and finance for seamless transfer of requisition, candidate, and employee data.
• Scalability to support seasonal peaks without performance degradation.
2. Sourcing, search and applicant database
• Advanced candidate search functionality, including full-text and city search, as well as filters for skills and certifications and licenses, location, experience; support saved searches.
• Unified candidate database consolidating applicants from all job postings and submission sources to enable full talent pool visibility.
• Ability to configure resume or application alerts for candidates whose qualifications match the requirements of specific positions.
3. Talent pools and CRM engagement
• Segmented talent pools to support pipeline development.
• Branded email and SMS campaigns with reusable templates, and ability to obtain performance analytics on these campaigns (e.g., delivery, open, click, reply, and conversion metrics).
• Talent community job alerts and automated candidate-nurturing sequences.
4. Job advertising and distribution
• One-click posting to district career site and external job boards.
• Centralized dashboard displaying applicants from all posting sources.
• Source tracking with associated spend and performance reporting.
• Option to keep job postings open until the posted is filled.
5. Candidate review and tracking
• Provide end-to-end tracking of candidate progress across all recruitment stages, from initial application through final hiring decision; automated notifications when an application is completed; ability to see whether required forms or messages have been opened.
• Ability to categorize and filter applicants based on predefined criteria.
• A confidential notes section or interaction log for talent acquisition team use only.
6. Workflows, collaboration, and automation
• Configurable workflows by job family and applicable union or contract requirements (e.g., internal posting windows).
• Automated email-based reference checks with required email address fields.
• Interview management tools with calendar integration, multi-panel scheduling capabilities, and automated reminders.
• Embedded, compliant two-way SMS messaging with opt-in/opt-out functionality and full audit trail with message retention.
• Streamlined internal transfer workflows supported by progress checklists.
7. Offers, pre-boarding, and onboarding
• Comprehensive onboarding management tools that allow assignment, tracking, and verification of all required onboarding tasks, forms, and documentation for new hires.
• Offer letter generation with multi-level routing and approvals, including e-signature and candidate acceptance or counter-offer functionality.
• Pre-boarding and onboarding checklists, along with an online form’s library (e.g., tax withholding, direct deposit).
• Automated reminders to candidates about outstanding steps in the hiring process (e.g., reference information needed, hiring forms to complete, offer letter to sign, etc.)
8. Reporting and analytics
• Role-based dashboards and ad-hoc reporting capabilities that do not require vendor involvement, with export options to csv, XLS, and pdf formats.
• Ability to build customizable reports using applicant data (including self-reported certification and demographic fields) as well as job posting history.
9. Integrations
• Integrations with external job boards and social media platforms with automated distribution and return feeds, and ability to provide source analytics.
• Skyward HR and finance: seamless transfer of requisitions, applicant, hire, employee, position, and job data, without requiring any customization of sky-ward’s core data structures.
• Outlook: calendar integration to support interview scheduling.
10. Collective bargaining and policy configuration
• Support for internal-first posting windows and internal-only postings, seniority and application date fields, and transfer rules (such as application restrictions during probationary periods).
• Configurable approval workflows and hold and review statuses, including those related to applicant-initiated requests such as veteran’s preference (VP) and contractual rights such as early return from leave (ERFL) or right to recall (RTR).
• Flags to clearly indicate applicants who are guaranteed interviews under the collective bargaining agreement (e.g., internal applicants) or applicants requesting veteran’s preference.
11. Administration
• Group-, role-, and location-based permissions.
• Comprehensive audit trails capturing all user activity.
• Duplicate-applicant prevention with administrator-defined merge controls when duplicates are detected.
• Administrator-managed manual override for exceptional cases (e.g., approval for an employee to apply for a transfer while in their probationary period.)
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