Payment Administrative System

The Vendor is required to provide payment administrative system that functions as part of the state's online payment administrative system.
- The payment administrative interface is integrated with the state’s secure checkout service (SCS) for payment transactions over a secure channel.
- The online payment system is comprised of the following components:
1. Agency applications: 
•    This component serves as the primary interface for agencies to efficiently manage and process client related tasks. 
•    These tasks include receiving and handling applications, managing service requests, overseeing account management, and issuing products and services to customers. 
•    It facilitates seamless communication and data flow between the agency and the state's payment portal. 
•    Agency applications connect directly with the secure checkout service.
2. Secure checkout service: 
•    This service ensures secure and encrypted online transactions, safeguarding sensitive payment information using advanced security protocols. 
•    It protects against unauthorized access and fraud, while also linking the agency application with the payment administrative system
3. Payment administrative system:
•    This component provides administrators with tools to monitor and manage payment activities, agencies products and gateway setups including user access. 
•    It helps users generate customer transaction reports, and transaction metrics including reconciliation and funding status. 
•    It offers valuable insights for decision-making, refunds, and ensures that transactions from the secure checkout service are properly tokenized and securely processed. 
•    It maintains PCI-compliant records for regulatory reporting and transmits reconciled data to the state's accounting system.
4. Payment gateway: 
•    The payment gateway is a state treasury approved bank gateway that securely processes tokenized transactions received from the payment administrative system. 
•    It authorizes and manages electronic payments, enabling businesses to accept online transactions securely. 
•    The gateway connects merchants with payment processors to handle credit card, and echeck payments.
5. State accounting system: 
•    This component manages financial transactions at the state level, ensuring compliance with regulations.
•    It tracks revenue and expenses, offering precise financial reporting for budgeting, auditing, and analysis. 
•    It plays a key role in maintaining financial integrity within the state’s financial systems.