Web-Based Retailer Licensing Application System

The Vendor is required to provide web-based retailer licensing application system will replace the existing paper-based process currently used by prospective retailers to apply for a lottery license.
- Requirement:
•    Perform a thorough analysis of the business and technical requirements in close collaboration with the agency business and it teams. 
•    Design and develop a user-friendly, responsive, and secure web application that allows retailers to submit, track, and update their license applications online. 
•    Incorporate workflow automation and electronic document upload capabilities. 
•    Ensure that all applicant-submitted documents, such as driver's licenses and passports, are encrypted at rest using voltage encryption technology
•    Provide comprehensive user training, detailed system documentation, and ongoing post-implementation technical support to ensure a smooth transition and long-term application maintenance. 
•    Perform comprehensive testing of the web application, including unit testing to verify individual components, integration testing to ensure seamless interactions between components, and performance testing to assess the application's scalability and responsiveness under various load conditions. 
•    Implement a comprehensive deployment plan, including preparation for the application's go-live release, and provide warranty support to address any issues that may arise post-launch. 
•    Prior to finalizing the user interface and user experience (UI/UX), submit and demonstrate a detailed mock-up of the full website, including page flow, forms, and design themes for review and approval.