The Vendor is required to provide for a comprehensive statewide articulation and transfer technology system to support state college students.
- Shall design, develop, and provide to agency a program or suite of programs to evaluate and translate prior learning into academic credit.
- This shall include, but is not limited to, credit for prior learning, credit earned through work experience, military training, credit by examination, and reverse transfer.
- The system shall utilize all requested and relevant informational resources provided or identified by agency and must deliver timely, accurate, and accessible information to current and prospective students regarding the amount of academic credit they may be eligible to receive at any public college or university within the state.
- Ensure that the system includes interactive elements in which students may input their information to include all possible college credits to plan a degree by comparing offerings at multiple institutions;
- Ensure that the system provides timely and accessible information related to:
o Articulation agreements;
o Common course numbering system;
o Credit articulation;
o Degree audits;
o Dual admissions program;
o Early postsecondary opportunities;
o Pathways;
o Prior learning credit (including CBE, PLA, and portfolio reviews);
o Recognition and articulation of military training, service, and occupational specialties;
o State transfer programs;
- Provide ongoing maintenance, including updates, upgrades, and performance monitoring to ensure continued functionality and security;
- Ensure the system complies with applicable federal and state accessibility laws and guidelines; and,
- Address and resolve system bugs, errors, and usability issues within a mutually agreedupon timeframe; and
- Ensure data accuracy and relevance by providing support for periodic content updates in collaboration with state stakeholders.
- Provide an annual license for the operation of the online system, including access for all designated institutions and users statewide; and,
- Ensure secure and reliable hosting of the system, including sufficient uptime guarantees and data protection measures in accordance with applicable laws and standards.
- Provide ongoing technical and client support services, including:
o A dedicated point of contact or account manager; and,
o Helpdesk or ticketing support system.
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