The Vendor is required to provide virtual tour services to support recruitment and engagement for prospective students, their families, and anyone else that would want to visit our campus virtually.
- uses its virtual tour as a core recruitment and engagement tool to support prospective first-year and transfer students, families, school counselors, and other campus visitors who may not be able to visit in person.
- The virtual tour is currently embedded across admissions and marketing channels, including the institutional website, email campaigns, QR codes on print materials, digital advertising, and event communications.
- The tour is also used as a supplement to in-person visits, off-campus recruitment, and on-demand exploration for students at various stages of the enrollment funnel.
- Historically, the virtual tour has functioned primarily as a static exploration tool, offering campus visuals and basic navigation.
- While it has supported general awareness and interest, the institution is seeking a more dynamic, personalized, and conversion oriented experience that better aligns with current enrollment strategies, accessibility standards, and user expectations.
- The virtual tour experience in the following ways:
• Move from a primarily passive viewing experience to a more engaging, story-driven and interactive experience
• Improve personalization for different audiences (e.g., first-year, transfer, families, academic interest areas)
• Strengthen integration with admissions marketing, events, and CRM workflows
• Improve visibility of key spaces, services, and outcomes that matter most to prospective students
• Expand accessibility and multilingual support to better serve diverse populations
• Improve ease of internal content management and reduce reliance on vendor intervention for routine updates
• Leverage analytics more strategically to inform enrollment communications, content strategy, and optimization.
- The platform will provide an interactive virtual tour experience that includes immersive 360° photography and video, layered multimedia content, flexible guided and self-directed tour paths, interactive mapping and wayfinding, self-guided tour support (including QR code access), personalization by audience or interest, and multi-language capabilities.
- The platform should meet accessibility best practices and support inclusive design, mobile responsiveness, and future scalability.
- The platform will support embedded calls to action, inquiry forms, CRM integration, conversion tracking, and robust analytics (visitor counts, engagement metrics, time spent, and dashboards).
- The solution must integrate seamlessly with the institution’s website, email campaigns, QR codes, and social channels to support admissions marketing and enrollment goals.
- A user-friendly CMS that enables staff to manage content in real time, edit individual scenes, control permissions, collaborate across teams, and create audience-specific or themed tour paths without requiring vendor intervention for routine updates.
- The solution must be secure, scalable, browser- and mobile-compatible, and compliant with institutional IT, privacy, and accessibility standards.
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