Enterprise GPS Fleet Management System

The Vendor is required to provide an Enterprise GPS Fleet management system for the agency.
- Service and Support
• Expertise: Proposer must provide knowledgeable, responsive customer support with demonstrated experience managing large, complex municipal or government fleet accounts.
• Dedicated Support: A dedicated account manager to serve as the single point of contact for the County’s diverse departmental needs.
• Service Levels: Proposers must provide defined response times (SLAs) for all technical support and on-site service requests.
• Support Operations: The proposer must describe its 24/7 support operations, including the technical depth of after-hours staff and the escalation path for critical hardware failures.
- Provide a platform capable of sub-minute live tracking, deep integration with agency Fleet Management Software, advanced AI safety camera capabilities, and enterprise-grade 3-wire hardwired installations with existing or customizable capabilities to prioritize asset battery health.
- Core System Capabilities
• Tracking Accuracy: The system must provide high-precision location accuracy with sub minute real-time tracking capabilities as a baseline.
• Agency Integration: Proposals must detail a native, verified integration with agency Fleet Management Software including automated odometer synchronization and diagnostic trouble code (DTC) reporting.
• User Interface: The platform must offer customizable dashboards with role-based, userspecific views tailored to different County departments (e.g., GSA, HHSA, Probation, AG).
• Access Control: The solution must support unlimited user accounts with granular, rolebased permissions to ensure data security and departmental privacy.
• Asset Management: The system must allow for complex asset grouping and organizational hierarchy management, including full asset profile tracking (Year, VIN, Make, Model, Color, and Vehicle Class).
• Mapping: Full integration with Google Maps, including satellite and street-view layers, is required for live asset visualization.
- Reporting and Alerts
• Driver Behavior Monitoring: The system must track and report on speeding, harsh braking, rapid accelerations, and other aggressive driving events.
• Asset Battery Health: The platform must provide existing or customizable capabilities to prioritize vehicle battery health. This includes real-time low-voltage alerts and reports designed to prevent battery failure on specialized or low-usage assets.
- Primary Installation Method (Hardwired): The County’s primary and preferred installation method is a concealed 3-wire hardwire configuration (Power, Ground, and Ignition Sense) to ensure maximum tamper resistance and precise power management.
- Power Management and Asset Battery Health: Regardless of the chosen installation method, to fulfill the core requirement of preventing asset battery drain, the hardware must utilize internal power-management logic to enter a deep-sleep state drawing between 5mA and 20mA while maintaining periodic location signaling capability. The unit must provide instantaneous "Wake-on-Ignition" tracking.
- AI Safety Features: The proposed camera solution should utilize AI to detect and alert on high-risk behaviors in real-time, including but not limited to behaviors such as:
• Mobile phone usage and distracted driving.
• Driver fatigue (yawning, eyes closing).
• Seatbelt non-compliance
- Data Ownership and Export: The County shall maintain full ownership of all captured data. The platform must allow for easy, on-demand data exports in standard formats (CSV, XML, PDF) for independent auditing and reporting.