Digital Content Delivery Solution

The Vendor is required to provide for digital content delivery solution and associated support services.
- Enrolls over 80,000 credit students each semester providing high-quality, low-cost academic transfer and career training education.
- Also training tomorrow’s workforce today and redefining the community college experience to support student success.
- The System serves an area of more than 2,700 square miles with a total population of 2.7 million residents, provides an annual economic impact of nearly $3 billion and is a major and growing contributor to the local economy.
- Solution will replace the college’s existing digital signage platform and support centralized creation, management, scheduling, and delivery of digital content across all college’s campuses, centers, and satellite locations.
- Digital Content Platform
•    Compatible with the Alertus Emergency Alert System
•    Centralized content management system (cloud-based or hybrid)
•    Role-based access for Marketing and Communications staff
•    Content creation, scheduling, and playlist management
•    Support for images, video, text, and dynamic content
•    Device health monitoring and reporting
•    Security controls appropriate for a higher-education environment
•    Scalability to support future growth beyond the current deployment
- Digital Content Players/Nodes
•    Provide new digital content players/nodes to replace all existing devices
•    Devices must support enterprise-scale, multi-campus deployments
•    Remote device management, monitoring, and updates
•    All required licenses, subscriptions, or device fees must be clearly identified
- Physical Replacement and Installation Services
•    Perform physical replacement of all existing digital content players/nodes (currently 537)
•    Coordinate installations to minimize disruption to College operations
•    Include all labor required for removal, replacement, and activation
•    Proper disposition of replaced equipment, if applicable
- Content Migration Services
•    Assist with migration of existing digital content from the current platform to the new solution
•    Validate content functionality and accuracy post-migration
•    Provide guidance on content reformatting or optimization as needed
- Support and Maintenance
•    Ongoing vendor support for software, hardware, and platform services
•    Defined support hours, response times, and escalation procedures
•    Software updates, patches, and enhancements included for the contract term
•    Warranty coverages for digital content players/nodes