Learning Management System

The Vendor is required to provide Learning Management Systems (LMS), and implementation partner services.
- Provide models based on both total user population and the annual active user counts provided below:
•    Campus - 33,300. Active users on the Ann Arbor campus who take at least one training activity a year.
•    State Medicine - 13,800. State Medicine maintains their own LMS, however many State Medicine active users take at least one training activity per year in the campus LMS.
•    Dearborn - 1,150. A regional campus, with active users who take at least one training activity a year.
•    Flint - 1,100. A regional campus, with active users who take at least one training activity a year.
•    Temporary Staff - 33,000. Seasonal staff who are hired to support peak operational cycles at the University, across all campuses. Casual users who may only take only one training activity in the LMS, during their employment lifecycle.
•    Non-employee accounts and Visiting Researchers - 1,500. Casual users who may only take only one training activity in the LMS, every three years.
•    Active Training Students - 3,000. Casual users who may only take only one training activity in the LMS, during their lifecycle pursuit of an academic program.
- The LMS must provide:
•    Assigned training that is easily identifiable and accessible, providing requirement type, due date, status information and assignment source.
•    A registration process that is streamlined and straightforward, requiring minimal clicks to complete the registration process.
•    An intelligent learning activity search using google-like functionality that provides typeahead suggestions, recognizes synonyms/keywords, and employs AI-driven predictive matching to recommend content based on a learner's past interests and profile.
•    Systematic notifications to inform learners of training requirements, registration confirmations, and upcoming training reminders.
•    Easily accessible training transcripts and activity completion certificates.
•    A user interface that is compliant with Accessibility regulations.
•    Mobile capability to access training on mobile devices.
- Manager Functionality
•    Managers must be able to view and manage training for their entire organizational hierarchy (both direct and indirect reports). This includes the ability to assign, register, or cancel training for individuals or groups, audit learning plans for compliance, and access comprehensive learner data via a centralized manager dashboard.
•    Add off-site training to a learner’s transcript for anyone within their managerial hierarchy.
•    View, run and create training related reports associated with their managerial hierarchy and have the ability to share these reports with others and/or establish a schedule in which the reports are sent via email to name recipients.
- Administrative
•    Intuitive roster management capabilities, including adding learners to roster, waitlist management, attendance tracking and ability to communicate with learners on the roster.
•    Robust user profile management with configurable/custom fields to be used with audiences, assignments and reporting.
•    A variety of learning activity types, including instructor-led, eLearning, self-studies, assessment, blended learning/curriculum, certifications, and support documentation that can incorporate flexible prerequisites requirements and equivalent completions.
•    An assignment engine that can target appropriate learners by using profile criteria, including custom/configurable fields, completion data, and other system information/data as well as allow for onetime assignments to a specific group or dynamic assignments that automatically assign or remove training upon a learner meeting the assignment rule criteria.
•    Ability to report on Shareable Content Object Reference Model (SCORM) details including user activity progress, assessment responses and scores, and completion duration.
•    Ability to seamlessly integrate with multiple systems using real time and/or scheduled web services, xAPI, or other interface connections. The LMS must be able to send and receive data to/from existing University systems including HRIS (PeopleSoft), Identity Management System (Okta), and security systems. In addition, the LMS must integrate with third party suppliers, such as LinkedIn Learning and Coursera
- The LMS must provide the following reporting functionality:
•    Robust reporting functionality that allows for extensive and detailed reporting related to training compliance, transcripts, learning plans, etc.
•    Ability to schedule reports and automatically send scheduled/subscribed reports via email attachment to any recipient.
•    Ability to create, modify, copy, and share ad hoc reports.