Emergency Medical Services System Assessments

The Vendor is required to provide emergency medical services (EMS) system assessments.
- The assessments shall focus on evaluating the level of care, response time standards, deployment models, and additional operational considerations to ensure optimal resource allocation, clinical effectiveness, and operational efficiency.
- Review dispatch criteria, response time targets, and system performance metrics in the context of national benchmarks and medical evidence.
- Identify opportunities to improve clinical quality, equity of access, operational effectiveness, and economic efficiency.
- Recommend a deployment model that ensures the right care, at the right time, with the right resources.
- Provide a documented analysis of how effectively the EMS system matches resources to patient needs.
- Provide evidence-based operational and clinical standards that emphasize quality of care, patient outcomes, and other best practice measures rather than arbitrary benchmarks.
- Provide a tiered deployment strategy that maximizes the utilization of Emergency Medical Technician (EMT) and paramedic resources.
- Provide actionable recommendations that can inform policy, budget, and staffing decisions.
- Identify and request relevant data sets, including Computer Aided Dispatch (CAD) and electronic Patient Care Record (ePCR) data for a 12 to 24-month period, staffing levels, dispatch protocols, and clinical outcome metrics.
- Evaluate level of care (ALS/BLS) and its relationship to call acuity and patient outcomes.