Vehicle Onboard Route Management System

The Vendor is required to provide vehicle onboard route management system (RMS) must be compatible with, and capable of integrating with, the city’s existing software applications and enterprise systems.
- System requirements
1. Service verification (required)
•    Provide automated service verification capabilities at the route, driver, and vehicle levels to ensure accurate tracking, accountability, and operational transparency for waste collection activities. 
•    The system must capture, validate, and report completed service events in near real time. 
•    Reporting capabilities must allow staff to confirm completed collection services.
2. Video and photo capabilities (required)
•    Record, capture, and store onboard video and photographic evidence. 
•    Configurable triggers for automated capture shall include, but are not limited to, container lifts, service exceptions, incidents, and manual driver activation. 
•    Authorized users must be able to retrieve, and review captured media through the system interface.
3. Sequencing and breadcrumb tracking (required)
•    Record vehicle breadcrumb data and GPS location history. Breadcrumb functionality must support route sequencing and route verification while providing a historical record of vehicle movement for operational analysis and auditing.
4. AVL and GPS tracking (required)
•    Provide AVL and GPS tracking capable of accurately recording vehicle location and activity in near real time. 
•    Near real-time video review should be supported where available. 
•    Vehicle activity history must continue to be recorded during periods of cellular connectivity loss, with automatic synchronization once connectivity is restored.
5. Communication capabilities (required*)
•    Must support one-way* communication between field personal and back-office staff. 
•    Both individual messaging and mass communication shall be available through onboard technology, however two-way communication is desired.
6. Dispatch functionality (required)
•    Dispatch functions must allow assignment of collection areas, customers, routes, trucks, and drivers. 
•    Individual customers shall be assignable to multiple preset routes, with the ability to reassign customers in real time to other trucks or drivers. 
•    Dispatch functionality must be accessible to both field and office staff.
7. Vehicle data storage (required)
•    Provide onboard storage capable of retaining video and photographic data captured by vehicle equipment. 
•    Maximum onboard storage capacity and retention limits must be specified.
8. Reporting capabilities (required)
•    Reporting functionality must include driver behavior reports, vehicle telematics data, route performance data, service verification records, and exception or event reporting. 
•    Custom reporting, filtering functions, and configurable reporting dashboards shall be supported.
- Optional system technology
1. Routing technology (optional)
•    Route optimization software should support multiple lines of business, including commercial, residential, roll-off, and dynamic routing operations. 
•    Turn-by-turn navigation for drivers should also be supported.
2. Schedule modifications (optional)
•    Manage service schedule modifications, including holiday service shifts, route closures, and seasonal service adjustments.
3. Customer search options (optional)
•    Collection staff should be able to search for customers assigned to their route, including customers previously serviced during the shift. 
•    Drivers should be able to edit or update service status from the field.
4. Artificial intelligence capabilities (optional)
•    Artificial intelligence capabilities should identify and report service exceptions, route deviations, or collection location updates.