ADA Cloud-hosted Software System

The Vendor is required to provide a software as a service (SaaS) cloud-based solution for facility Americans with disabilities act (ADA) compliance and tracking to assist managing accessibility for physical spaces.
- System requirements:
• Must be an independent, dedicated facilities ADA compliance tracking solution.
• The software shall not be an “add-on” to an asset management system of any kind.
• The ability to integrate existing assessment data into the awarded contractor’s software, allowing customization of data placement, segregation, and presentation.
• The ability to store agency asset information, including barrier identification, GPS location with GIS capabilities, asset age, priority, cost, and work order management, with integration into department existing facility asset management system (FAMS).
• Must be an intuitive, cloud-based platform with easy data entry, checklist prompts, and clear instructions for new users.
• Support the upload of attachments, including documents and photos, with the ability to edit images directly within the software platform.
• Include a robust and thorough audit trail with GPS and GIS capabilities.
• Integrate with Microsoft outlook to allow for notifications, communications, and calendar appointments to be sent via internal and external agency emails.
• Multi-user access and administration and the ability to provide users with role-based permissions.
• Clear warnings and notifications to admin users at least 48 hours before any system updates or overhauls to allow admin users to sync data and avoid loss of collected or “cloud” data.
- License type(s) and system roles:
• Provide a detailed breakdown of license type(s) and system roles.
• The solution shall have multi-user capability.
• This includes the ability for simultaneous use of the system as well as the ability to add new user’s year-over-year.
• The solution must be able to be integrated with the department active directory for user log-in authentication.
- Data export:
• Data collected and entered must be easily exported to common facility and asset management products such as Procore, cobblestone, ArcGIS, Microsoft office products (excel), and adobe products (pdf).
- Grievance tracking:
• Customizable workflow to follow grievance from submission to resolution and shall allow multiple users to participate in the grievance process.
• Multiple users shall have the ability to monitor the status of the grievance and add information while the grievance is under investigation.
• Retain information for future reporting after the grievance becomes inactive or resolved.
- Transition plans:
• Manage and maintain the history of changes.
• Indicate the GIS location.
• Platform for public comment, public surveys, and public notices.
• Links in real-time to department GIS programs.
- Self-evaluation (mobile application):
• Accompanying mobile application (mobile app) that works offline with tracking, reporting and asset collection features available.
• Have the ability to utilize the mobile app to upload progress details and updates on specific projects and manage work orders.
• Historical data will be retained through the mobile app.
• Updates will not erase previous data entry on a project.