Web Based Scheduling Software Solution

The Vendor is required to provide for a web based scheduling software solution used for live scan appointments to streamline scheduling across multiple county departments.
- The solution will establish a centralized enterprise calendar allowing authorized departmental users to create and manage only their own department's appointments with Department.
- The system must be user-friendly, secure, and scalable to support the County’s needs.
- Solutions that can replace its current manual and fragmented scheduling processes with a centralized, secure, and role-based appointment management system.
- Administrator (Live Scan Operator)
• Full access to view, add, change, and delete appointments for all departments.
• Ability to add or delete any users.
• Ability to create, modify and grant access to reports of all data.
• Ability to store user access request forms.
• Ability to upload and download documents related to the appointments.
- Departmental Users
• Ability to book appointments that are available.
• Ability to cancel appointments for their own department only.
• Only has access to view appointments for their own department.
• Appointment slots booked by one department will display as unavailable to all other departments. Other departments will not see the booking department's name or candidate information. Each department will only see the details of appointments they have booked.
• Ability to upload and download documents related to the appointments for their department only.
- Front Office
• Ability to view First, Last name, Department Name, and time of the appointment for all departments.
• Ability to print the appointment schedule for day, week, month.
- Ability to view Live Scan custom reports only.
- Ability to view finance custom reports only.
- Multiple users with same access for scheduling and managing their department’s appointments.